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61	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-84
Green Hyperautomation Strategy for Responsible Digital Entrepreneurship: A Conceptual Framework for Sustainable and Ethically Governed AI-Driven Ventures in Emerging Markets Arya Budi Sutopo (a*), Anggit Dyah Kusumastuti (a), Sri Huning Anwariningsih (b) a) Business Administration Study Program, Universitas Sahid Surakarta, Surakarta, Indonesia *aryabudisutopo[at]usahidsolo.ac.id anggit.dyahkusumastuti[at]usahidsolo.ac.id b) Informatics Study Program, Universitas Sahid Surakarta, Surakarta, Indonesia srihuning[at]usahidsolo.ac.id Abstract Digital entrepreneurship is increasingly powered by hyperautomation, the orchestrated use of artificial intelligence (AI), machine learning, and robotic process automation to automate venture processes end-to-end. Yet the dominant narrative emphasizes efficiency and scale, leaving two questions underexplored: how automation-intensive entrepreneurship affects environmental sustainability, and how entrepreneurs can govern such technologies responsibly. This conceptual paper addresses both by introducing Green Hyperautomation Strategy (GHS), a framework for the deliberate design of AI-driven ventures that pursue operational efficiency, environmental sustainability, and ethical governance simultaneously. Drawing on the natural resource-based view and responsible innovation perspectives, and connecting to the emerging literature on Green AI, the study synthesizes scholarship across hyperautomation, corporate sustainability, and business ethics to construct an integrative framework. Whereas Green AI focuses narrowly on the energy efficiency of individual models, GHS operates at the level of venture strategy, treating end-to-end automation as a capability deliberately configured for environmental and ethical outcomes rather than a purely technical efficiency. The framework specifies how hyperautomation can be aligned with sustainability objectives and embedded within responsible governance practices such as transparency, accountability, and resource stewardship. The paper offers three contributions: it defines GHS as a distinct construct extending Green AI into the entrepreneurial domain- it proposes a conceptual framework linking automation strategy to sustainable and responsible venture outcomes- and it sets out a research agenda for empirical validation in emerging markets, where the environmental externalities of AI adoption remain understudied and where sustainable, inclusive entrepreneurship is most consequential for development. Keywords: Green Hyperautomation, responsible digital entrepreneurship, sustainable ventures, Green AI, ethical governance, emerging markets Share Link | Plain Format | Corresponding Author (Arya Budi Sutopo)

62	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-90
Entrepreneurial Overconfidence as a Decision-Enabled Resource: Evidence on Decision Quality and Subjective Performance Adisthy Shabrina Nurqamarani, Adisthy Shabrina Nurqamarani, Rahmat Budiman, Abdurrahman Rahim Thaha, Sarah Anistia, Syafiqoh Nurhayati, Dedy Juniadi, Irma Mega Putri Universitas Terbuka Abstract This study investigates the influence of Entrepreneurial Overconfidence on subjective performance measures through the mediating role of Decision Quality in the Micro, Small, and Medium Enterprises (MSMEs) sector. Furthermore, this study also examines the potential non-linear (quadratic) effects of entrepreneurial overconfidence and decision quality on subjective business performance. This study employed a quantitative research design involving 65 MSMEs as the research sample. Data analysis was conducted using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method using SmartPLS software. The model fit evaluation demonstrated valid and good model fit criteria, evidenced by the standardized root mean square residual and the exact fit test d_uls. The results show that all direct linear relationships are positive and statistically significant. Additionally, decision quality acts as a significant partial mediator in the model. Besides, the result also shows that the hypothesis of non-linear (quadratic) effects of Entrepreneurial Overconfidence and Decision Quality on subjective performance is proven to be statistically insignificant and is therefore rejected. This study concludes that the relationship between Entrepreneurial Overconfidence and business performance in MSMEs is purely linear. In the context of the 65 MSMEs studied, entrepreneurs^ overconfidence did not reach a point of saturation (diminishing returns) or decline in performance- instead, overconfidence consistently functioned as a psychological asset that drove better decision-making quality and subjective business success. Keywords: Decision Quality, Entrepreneurial Overconfidence, Subjective Performance Measures Share Link | Plain Format | Corresponding Author (Adisthy Shabrina Nurqamarani)

63	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-95
Exploring Relationship Between Circular Economy and Operational Efficiency Sarah Anistia Universitas Terbuka, Indonesia Abstract Micro, Small, and Medium Enterprises (MSMEs) is the backbone of the economy particularly in Jakarta, Indonesia. However, this sector remains a significant contributor to waste due to low resource efficiency. In a huge population urban such as Jakarta, the transition from linear ^take-make-dispose^ model toward a circular economy is hindered by spatial planning complexities, limited financing, and technological barriers. Although digitalization and ecological innovation are recognized as catalysts for sustainability, regarding their combined impact on MSMEs operational efficiency remains scarce. This study aims to analyses how circular economy practices in Innovation, Digitalization Strategies, and Sustainable Supply Chain Management influence the Operational Efficiency of MSMEs in Jakarta. In this research, a quantitative method was employed by distributing surveys to 100 MSMEs owners and managers across five administrative cities of Jakarta. The questionnaire measured the level of adoption of circular practices and efficiency metrics (cost, waste, and energy reduction) using a Likert scale. Data were analysed using Multiple Linear Regression Analysis. The findings indicate that the synergy between digitalization and innovation a positive and significant effect on operational efficiency. However, this study demonstrates that MSMEs in Jakarta play a strategic role in the circular transition but require an integrated support system. Keywords: MSMEs in Jakarta, Circular Economy, Operational Efficiency, Digitalization, Innovation Share Link | Plain Format | Corresponding Author (Sarah Anistia)

64	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-119
Resource-Efficiency Claims and Public Impact-Evidence Maturity among Indonesian Green Ventures Rendy Ega Pradhana, M.AB Business Administration Department, Universitas Diponegoro, Jl. dr. Antonius Suroyo, Kampus Universitas Diponegoro, Tembalang, Kota Semarang, Jawa Tengah, Kode Pos 50275, Abstract Indonesian green ventures increasingly promote resource-efficiency benefits, yet the maturity of the public evidence supporting these claims remains unclear. This study compares sustainability reports and official website disclosures from fifteen Indonesian green ventures. Using a descriptive-comparative design and framework-based document analysis, resource-efficiency claims are assessed across waste, materials, energy, water, and product-life extension. The scoring framework combines the Theory of Change with adapted principles from the ESG Capability Maturity Model. Theory of Change distinguishes general claims, operational mechanisms, quantified outputs, and measurable outcomes, while capability-maturity principles provide progressive, observable, and evidence-anchored scoring criteria. Evidence quality is evaluated separately through baselines, reporting scope, methodological transparency, targets, and external verification. Cross-case scoring and claim-evidence gap mapping are used to identify differences among ventures and resource-efficiency dimensions. The study contributes an accessible framework for evaluating how green ventures substantiate their environmental value propositions, while recognising that limited public evidence does not necessarily indicate limited actual environmental impact. Keywords: green ventures- resource efficiency- Theory of Change- ESG capability maturity- impact evidence- green economy. Share Link | Plain Format | Corresponding Author (Rendy Ega Pradhana)

65	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-127
Diversification of sustainable tourism destinations in the Selayar Islands Regency Zaenal Akhmad, Andi Aslinda, Risma Niswaty, Ahmadin Universitas Pejuang RI Makassar, Universitas Negeri Makassar Abstract This study examines the diversification of sustainable tourism destinations in the Selayar Islands Regency through the development of indigenous tourism and tangerine agro-tourism as alternative tourism products. Using a qualitative descriptive approach, the study analyzes the opportunities, challenges, and strategic directions for developing local culture- and agriculture-based tourism. The findings indicate that indigenous tourism, represented by Batti-batti, Manca^ Pa^dang, and A^tojeng traditions, possesses significant potential to preserve cultural heritage while generating employment, strengthening local economies, and promoting community-based tourism. However, its development remains constrained by limited infrastructure, inadequate human resource capacity, insufficient funding, and the absence of sustainable policy support. Similarly, Selayar tangerine agro-tourism offers opportunities to diversify non-marine tourism by integrating agricultural production with educational and recreational experiences, thereby enhancing farmers^ income, rural economic resilience, and environmental sustainability. Nevertheless, structural challenges, including weak infrastructure, limited digital promotion, financing constraints, and insufficient coordination among stakeholders, continue to hinder its development. The study emphasizes that successful tourism diversification requires collaborative governance involving government, local communities, the private sector, and academic institutions through integrated planning, community empowerment, destination branding, regulatory support, and digital promotion. These collaborative strategies are expected to strengthen destination competitiveness, promote inclusive economic growth, preserve local cultural and agricultural heritage, and support the long-term sustainability of tourism development in island regions. Keywords: Tourism Destinations, Sustainable Development, Indigenous Tourism, Agro Tourism Share Link | Plain Format | Corresponding Author (Zaenal Akhmad)

66	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-8
Security in the Shadows: Cyber Conflict and the Transformation of International Order Tasfia Mahin Department of International Relations, Jahangirnagar University, Bangladesh. Abstract The rapid digitalization of contemporary societies has fundamentally transformed the nature of international security. Cyber conflict has emerged as a critical instrument of statecraft, enabling states and non-state actors to conduct espionage, disrupt critical infrastructure, influence political processes, and challenge national sovereignty without crossing traditional military thresholds. Unlike conventional warfare, cyber operations transcend geographical boundaries, blur distinctions between war and peace, and expose vulnerabilities in highly interconnected digital ecosystems. As a result, existing security frameworks and international legal mechanisms are increasingly strained in addressing the evolving character of cyber threats. This paper examines how cyber warfare is reshaping international security and global governance in the twenty-first century. Drawing on recent developments, including cyber operations associated with the Russia-Ukraine conflict, growing strategic competition between the United States and China, and attacks on critical infrastructure, the study explores the implications of cyber conflict for state security, international stability, and collective resilience. Particular attention is given to the challenges of attribution, deterrence, accountability, and the applicability of existing international law in cyberspace. Using qualitative analysis of policy documents, international reports, and scholarly literature, the paper argues that cyber threats require a shift from traditional state-centric security approaches toward adaptive and collaborative governance frameworks. Strengthening international cooperation, developing cyber norms, and enhancing societal resilience are essential for managing emerging digital risks. The study contributes to contemporary debates on cybersecurity governance by highlighting the need to bridge technological innovation, responsible governance, and international security in an increasingly interconnected world. Keywords: Cyber Warfare- International Security- Cyber Governance- Digital Resilience- International Law- Cybersecurity Share Link | Plain Format | Corresponding Author (Tasfia Mahin)

67	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-15
Optimizing Digital Information Transparency through Government Platforms to Strengthen Accountability and Public Trust Nursahidin-Leni Rohida- Achmad Sodik Sudrajat 1, 2 Program Studi Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas Swadaya Gunung Jati 3 STIA LAN Abstract Please Just Try to Submit This Sample Abstract YouDigital transformation in public services is increasingly important for accelerating regional development, improving service quality, and strengthening public trust. However, digitalization does not automatically produce better governance. Its impact can be weakened by fragmented systems, limited transparency, inadequate institutional capacity, weak accountability, unequal digital literacy, infrastructure gaps, data-security risks, and insufficient follow-up on public feedback. This study examines how digital public-service transformation contributes to regional development and identifies strategies to strengthen transparency and accountability. Using a descriptive qualitative approach, the study reviews regulations, government reports, scholarly articles, and relevant policy documents. The analysis focuses on accessibility, information disclosure, efficiency, citizen participation, and performance accountability. The findings show that digital services can speed up administrative processes, expand service coverage, reduce transaction costs, and improve information traceability. They also support data-driven decision-making and provide wider opportunities for citizens to submit complaints and feedback. Reliable digital records can strengthen monitoring, policy evaluation, stakeholder collaboration, and more targeted allocation of regional development resources. To maximize these benefits, local governments need interoperable systems, standardized services, stronger data protection, improved staff capacity, transparent performance evaluation, and alternative service channels for vulnerable groups. Therefore, digital transformation should not be viewed merely as the adoption of technology. It must be developed as an inclusive, integrated, transparent, and accountable governance reform that responds to citizens^ needs and supports equitable and sustainable regional development. A citizen centered approach is essential to prevent digital exclusion and ensure that technological innovation produces measurable public value across different communities and administrative contexts over time. Can Edit It Again Later Keywords: digital transformation- public services- regional development- transparency- accountability. Share Link | Plain Format | Corresponding Author (Nursahidin Nursahidin)

68	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-16
Technology Driven Public Service Transformation as a Strategy for Responsive, Inclusive and Sustainable Governance Siti Khumayah, Yanto Heryanto, Leni Rohida, Anto Hidayat, Eha Saleha 1,2,3 Prodi Administrasi Publik FISIP UGJ 4,5 FHISIP UT Abstract Urgency: Slow, inaccessible, and bureaucratic public services remain a root cause of public distrust in government. The digital revolution offers opportunities for service transformation, but gaps in access and digital literacy risk creating social exclusion. Therefore, technology-based transformation is no longer optional but a necessity to achieve adaptive and people-centered governance. Objective: This study aims to analyze strategies for digital public service transformation in promoting responsive, inclusive, and sustainable governance, as well as to identify key success factors. Methods: This research employs a qualitative approach through systematic literature review and comparative analysis of 15 cases of digital service implementation in local governments in Indonesia and other developing countries from 2018 to 2024. Data were analyzed using the Miles & Huberman interactive model. Results and Discussion: The findings indicate that digital transformation improves responsiveness through real-time complaint channels and 24/7 services. Inclusivity requires integrating offline services (assisted digital) and providing access at public facilities to reach persons with disabilities, the elderly, and citizens without devices. Sustainability is achieved through paper efficiency, reduced physical mobility, and strengthened data security systems. The main challenges are application fragmentation and bureaucratic resistance. Collaborative strategies between government, civil society, and the private sector, along with business process simplification, are key to success. Conclusion: Technology is merely a tool- responsive, inclusive, and sustainable public service transformation can only be achieved if accompanied by changes in bureaucratic culture, adaptive regulations, and guaranteed equitable access. Governments need to shift the paradigm from e-government to inclusive digital governance. Keywords: digital transformation, inclusive public service, responsive government, bureaucratic sustainability, adaptive governance Share Link | Plain Format | Corresponding Author (Yanto Heryanto)

69	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-22
Mapping the Evolution of Public Trust Research in Digital Governance: A Bibliometric Analysis of Scopus Publications (2011-2026) Riska Sarofah, Fitriyani Yuliawati, Budi Nugraha, Adhy Andriwiguna, Triananda Genedin Department of Political Sciences, Universitas Siliwangi Abstract Public trust has become a fundamental pillar in ensuring the effectiveness and legitimacy of digital governance initiatives. As governments increasingly adopt digital technologies to enhance public service delivery, transparency, accountability, and citizen engagement, scholarly interest in understanding trust within digital governance ecosystems has grown substantially. This study aims to map the intellectual structure, research evolution, and emerging trends of public trust research in the context of digital governance. A bibliometric analysis was conducted using 108 publications indexed in the Scopus database between 2011 and 2026. Biblioshiny and VOSviewer were employed to analyze publication growth, citation patterns, influential affiliations, collaboration networks, and thematic developments within the field. The findings reveal a gradual development of research from 2011 to 2021, followed by a significant acceleration after 2022. Publication output reached its highest level in 2025 with 34 articles, indicating increasing scholarly attention toward trust-related issues in digital governance. Citation analysis shows that studies published in 2021 achieved the highest average citation impact, reflecting the growing relevance of trust as a critical component of digital transformation in the public sector. The most productive affiliations include Riau Islamic University, Universitas Padjadjaran, West Ukrainian National University, and Zhejiang University, demonstrating the global and interdisciplinary nature of the field. Thematic trends indicate that research has evolved from traditional e-government and citizen trust issues toward broader discussions on digital governance, transparency, accountability, digital transformation, and trust-building mechanisms in technology-mediated public services. Emerging themes related to artificial intelligence, data governance, privacy, and digital public service innovation suggest promising directions for future research. This study contributes to the literature by providing a comprehensive overview of the evolution of public trust research and offering a roadmap for scholars and policymakers seeking to strengthen trust-centered digital governance practices. Keywords: Public Trust- Digital Governance- E-Government- Digital Government- Transparency- Accountability- Digital Transformation Share Link | Plain Format | Corresponding Author (Riska Sarofah)

70	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-32
Digital Governance in Indonesian Ports: Coordination, Clearance, and Coastal Resilience Muhammad Subhan (a*), Mohammad Nurul Huda (a) a) Faculty of Social and Political Science, Universitas Diponegoro, Indonesia Abstract As an archipelagic nation with dense maritime mobility and coastal communities whose livelihoods depend on the movement of goods, vessels, and marine resources, Indonesia^s port digitalization efforts should not be understood solely as a technical shift towards paperless services. Port digitalization in Indonesia must address governance challenges rooted in its archipelagic geography, institutional complexity, and the livelihoods of coastal communities. This study examines how inter-agency coordination shapes digital port governance in Indonesia, particularly regarding maritime licensing, logistics efficiency, and coastal resilience. Therefore, a universal model of digital transformation from developed port countries cannot be adopted in Indonesia, given Indonesia^s own institutional realities, which have overlapping mandates among port authorities, Customs, Immigration, quarantine, security agencies, and port operators, as well as varying levels of digital readiness. Existing studies show that port digital transformation depends not only on technology but also on inter-organizational collaboration, regulatory adaptability, and trust among autonomous actors. This is particularly relevant for ports in developing countries, where fragmented systems and legacy procedures often limit the benefits of digitalization. Using a qualitative case study approach, this paper focuses on customs clearance processes at ports in Java, a strategic maritime corridor. Data were collected through policy and document analysis, semi-structured interviews with port stakeholders, and institutional mapping of customs procedures. The study asks how digital systems mitigate or reproduce administrative fragmentation, how coordination failures impact logistics costs and waiting times, and how more integrated port governance can support coastal sustainability and resilience. The paper argues that digital port governance in Indonesia is measured not only by the existence of paperless platforms or procedures, but also by the extent to which such systems create shared data, reduce repetitive verification, strengthen accountability, and protect coastal interests. Studies in Indonesia on integrated fishing ports demonstrate that information systems can support port governance that is oriented toward the economy, the environment, and society when embedded in local institutional needs. At the same time, the literature on port digitalization warns that incompatible systems, mountains of data, and weak stakeholder interactions can reproduce inefficiencies rather than solve them. This study contributes to the debate on digital governance by offering an Indonesia-centric reading of port reform: digitalization becomes meaningful only when it strengthens interagency coordination, reduces logistical uncertainty, and supports the resilience of coastal areas at the forefront of maritime development. Keywords: digital port governance- interagency coordination- maritime customs- logistics efficiency- coastal resilience- Indonesia Share Link | Plain Format | Corresponding Author (Muhammad Subhan)

71	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-48
Navigating Good and Responsible Governance in the Digital Age Nur Komala (a*) Umul Khair (b*) Yefrianto (c)* Researcher/Academic Sekolah Tinggi Ilmu hukum Putri Maharaja Payakumbuh Universitas Taman Siswa Abstract The use of digital data administration and management systems in the corporate and public service sectors does indeed provide ease of access and efficiency, which is why many government agencies use digital based technology. However, on the other hand, this can also have serious consequences, such as institutional violations and the misuse of personal data, leading to data breaches that erode public trust especially when agencies shift blame onto one another. Therefore, this issue must be addressed promptly by establishing a code of ethics as a guiding framework. This study is a literature review employing a normative, qualitative descriptive approach to synthesize various sources, such as cyber security, Law nomor 27 of 2022 on Personal Data Protection and other relevant literature related to the research subject. The conclusion of this study is that responsible governance through a code of ethics will result in a resilient personal data security system that is difficult to hack, where the code of ethics is fully legally binding on government agencies that use digital based data administration and management systems. Keywords: Navigation, Governance, Government, Digital Age Share Link | Plain Format | Corresponding Author (Nur Komala (a*), Umul Khair (b*), Yefrianto (c*))

72	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-53
Legal Governance of Indonesia^s Digital Population Identity: Data Protection and Public Trust Septiawan Ardiputra Universitas Siber Muhammadiyah Abstract This study analyzes personal data protection in the administration of Digital Population Identity (IKD) as part of Indonesia^s Electronic-Based Government System (SPBE) governance and its implications for public trust. The main problem addressed in this study lies in the expansion of the state^s capacity to collect, verify, integrate, and exchange population data through identity digitalization, while legal and institutional safeguards for personal data protection remain dispersed across various regulatory regimes. This study employs normative legal research using statutory and conceptual approaches. Legal materials and supporting documents are qualitatively analyzed through systematization, interpretation, and prescriptive reasoning. The findings show that the legal architecture of IKD has connected the dimensions of constitutional rights, population administration, digital government, electronic system administration, and personal data protection. However, several governance gaps remain in relation to purpose limitation, data minimization, transparency, access control, interoperability, inter-agency accountability, audit mechanisms, incident notification, and citizens^ rights recovery. This study proposes the Accountable Digital Identity Governance model as an IKD governance framework based on legality, transparency, security, accountability, oversight, and citizens^ rights recovery. Personal data protection should therefore be positioned as a constitutional prerequisite for legitimate and trustworthy digital government. Keywords: personal data protection- Digital Population Identity- Electronic-Based Government System- accountability- public trust Share Link | Plain Format | Corresponding Author (Septiawan Ardiputra)

73	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-85
Responsible Governance for Anti-Corruption Oversight: Evidence from Indonesia^s APIP-APH MoU Ari Setyawati (a), Milwan (b) (a) Open University of Indonesia/Doctoral Student (b) Open University of Indonesia/Academic Advisor Abstract Responsible governance has become a critical foundation for strengthening collaborative anti- corruption oversight by promoting transparency, accountability, and public trust in public administration. In Indonesia, the 2023 Memorandum of Understanding between the Ministry of Home Affairs, the Attorney General^s Office, and the National Police introduced a collaborative oversight mechanism involving the Government Internal Supervisory Apparatus (APIP) and law enforcement agencies to coordinate the handling of reports on regional governance. This article aimed to critically examine whether the institutional design of this collaborative oversight framework reflects the principles of responsible governance. Existing studies have primarily focused on legal compliance, institutional roles, and coordination effectiveness, while limited attention has been given to institutional coherence and governance quality. This study employed a qualitative critical institutional analysis based on policy document analysis. The analysis was guided by Good Governance as the overarching governance perspective, Collaborative Governance as the middle-range theory, and Responsible Governance as the analytical framework, supported by Institutional Analysis and Policy Coherence. The analysis indicated that although the collaborative framework strengthened inter-agency coordination, it had not fully ensured institutional coherence, collaborative accountability, legal coherence, and public trust. The article recommended the development of a Responsible Collaborative Governance Framework for Anti-Corruption Oversight to harmonize institutional arrangements, strengthen collaborative accountability, and improve governance quality in Indonesia^s anti-corruption oversight. Keywords: accountability- anti-corruption oversight- collaborative governance- responsible governance- transparency. Share Link | Plain Format | Corresponding Author (ari setyawati)

74	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-88
Constitutional Accountability of Digital Social Welfare Programs in Indonesia: A Constitutional Law and Social Justice Perspective Heru Dwi Herbowo, Blessing C Shanduka, Firdaus Ayu Palestina, Tolotsoa Fitahiana Ralaimbita, Fernaldy Aditya Yanuar Social Welfare Study Program, Faculty of Social and Political Sciences, Wijaya Kusuma University Surabaya Law Study Program, Faculty of Law, UPN Veteran Jawa Timur Abstract The digital transformation of social welfare administration encouraged the Indonesian government to develop several data-based systems, including the Integrated Social Welfare Data (Data Terpadu Kesejahteraan Sosial/DTKS), the Social Welfare Information System Next Generation (SIKS-NG), and various digital social assistance services. This digitalization improved efficiency, transparency, and targeting accuracy, yet it also generated new problems such as exclusion errors, inclusion errors, digital divides, personal data breaches, and weak grievance mechanisms that potentially undermined citizens^ constitutional rights. This study aimed to analyze the constitutional accountability of Indonesia^s digital social welfare programs from the perspectives of constitutional law and social justice, and to formulate an accountability model relevant to a digital welfare state. The study employed normative legal research using statutory, conceptual, and case approaches. Legal materials were analyzed qualitatively through legal interpretation and prescriptive analysis. The findings revealed that the digitalization of social welfare in Indonesia had not yet fully complied with the principles of constitutional accountability, as unequal access, weak grievance mechanisms, and inadequate protection of beneficiaries^ personal data persisted. The principles of the rule of law, equality before the law, constitutional rights, and good governance were not entirely fulfilled, which in turn hindered the achievement of social justice in terms of redistribution, recognition, and representation. This study recommended strengthening the legal framework, public participation, and independent oversight mechanisms to ensure constitutional accountability in the governance of digital social welfare. Keywords: Constitutional Accountability- Constitutional Law- Digital Governance- Digital Social Welfare- Social Justice. Share Link | Plain Format | Corresponding Author (Heru Dwi Herbowo)

75	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-114
Constitutional Interpretation on Secondary Use of Personal Data in Digital Governance Sajida Humaira1, Azam Azizi Rahman2 1 Universitas Terbuka 2 Universitas Islam Internasional Indonesia Abstract The development of digital technology had led governments and private sector entities to collect and process increasing amounts of personal data to support digital services and innovation. While these developments offered many benefits, they also increased the risk of the secondary use of personal data, whereby data collected for one purpose were subsequently used for different purposes. Such practices could affect the right to privacy and the protection of personal data. As one of the core principles of personal data protection, the purpose specification principle was intended to ensure that personal data were used only for the purposes for which they were originally collected. However, existing discussions had largely treated this principle as an administrative compliance requirement, with limited attention to its role in protecting constitutional rights. This paper examined how constitutional values could inform the interpretation of the purpose specification principle in regulating the secondary use of personal data. The research adopted a normative legal methodology using statutory, conceptual, and constitutional approaches. To provide context, the paper also drew selectively on developments in several jurisdictions concerning the relationship between personal data protection and constitutional rights. This paper argued that the purpose specification principle should be understood as an operational legal principle whose interpretation should be guided by constitutional values. A rights-based interpretation of the principle provided a basis for assessing the legitimacy of the secondary use of personal data by both public and private actors, while supporting the protection of constitutional rights in an increasingly digital society. Keywords: Constitutional Interpretation, Purpose Specification Principle, Personal Data Protection Share Link | Plain Format | Corresponding Author (Sajida Humaira)

76	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-118
The Digital Transparency Paradox: Regulatory Ambiguity and Public Information Disputes in Indonesia Sandra Leoni Prakasa Yakub- Fadhila Fitriyadi Universitas Siliwangi- Badan Pengawas Pemilihan Umum Kabupaten Tasikmalaya Abstract Digital transformation has expanded access to public information and reinforced the government transparency agenda. Paradoxically, however, this expansion has also been accompanied by the emergence of public information disputes, indicating that greater transparency does not necessarily ensure legal certainty. Although the literature on public information disclosure, freedom of information, and digital governance has expanded considerably, limited attention has been devoted to examining how normative ambiguity surrounding information exemptions affects the implementation of public information disclosure. This study aims to analyze the relationship between regulatory ambiguity concerning information exemptions, the application of the harm test, and the emergence of public information disputes in Indonesia as a case study of digital governance. The research adopts a socio-legal approach by integrating doctrinal legal analysis of public information disclosure regulations with secondary data analysis of public information dispute decisions issued by the Information Commission. The findings reveal that ambiguous exemption provisions, inconsistent application of the harm test, and divergent interpretations among public institutions create inconsistencies in decision-making regarding information requests, which are associated with the emergence of public information disputes. Based on these findings, the study proposes an analytical framework for understanding the digital transparency paradox by explaining how regulatory ambiguity undermines legal certainty within transparency regimes. The findings advance the scholarship on public information law and digital governance while offering policy implications for strengthening harm test standards, harmonizing regulations, and enhancing the capacity of Public Information and Documentation Officers (PPID) to promote transparent, accountable, and legally certain information governance. Keywords: digital transparency- public information disclosure- information exemption- public information disputes Share Link | Plain Format | Corresponding Author (Sandra Leoni Prakasa Yakub)

77	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-129
Governance innovation in public service delivery at the Department of Tourism and Creative Economy of Makassar City Nuddin, Yuliana A, Zaenal Akhmad, Nurkadarwaty, Mardihang, Rosmini Universitas Pejuang RI Makassar Abstract This study aims to examine governance innovation in public service delivery at the Department of Tourism and Creative Economy of Makassar City. The research was conducted at the Department of Tourism and Creative Economy of Makassar City. The type of research employed in this study is descriptive research. To obtain and collect the secondary and primary data required, the researcher utilized data collection techniques consisting of field studies and library research. The collected data were processed and analyzed using descriptive analysis techniques. The results of the study indicate that the governance innovation implemented by the Department of Tourism and Creative Economy of Makassar City to improve public services is carried out through intensive capacity-building programs that are expected to generate positive implications. The capacity-building processes undertaken include career development and work performance enhancement, improvement of basic competencies to support formal education for government personnel, education and training programs for staff development, enhancement of employee motivation, and efforts to strengthen discipline among civil servants within the Department of Tourism and Creative Economy of Makassar City. Various factors, both internal and external to individual employees, influence their performance levels. Limited competencies and motivation result in inadequate knowledge and skills, which in turn contribute to the relatively poor performance of government personnel. Keywords: Governance Innovation- Public Service- Human Resource Development- Employee Performance Share Link | Plain Format | Corresponding Author (Nuddin Nur)

78	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-6
Brand Trust in the Sore Istri dari Masa Depan and HMNS Campaign Afifatul Azizah (a*), Destyo (b) a) Department of Communication Science, Faculty of Law Social and Political Sciences, Universitas Terbuka, Tangerang Selatan, Indonesia afifatulazizah98[at]gmail.com b) Department of Communication Science, Faculty of Social and Political Sciences, Universitas Pembangunan Nasional Veteran Jawa Timur, Surabaya, Indonesia Abstract The rise of film brand collaborations in Indonesia offers insights into the use of cinematic narratives as strategic communication tools in digital marketing. A notable example is the partnership between the film Sore Istri dari Masa Depan and fragrance brand HMNS, which attracted over three million viewers and sold 8,000 limited edition fragrance units shortly after its July 2025 launch. While traditional neuromarketing studies often relied on expensive biometric tools, this research utilized a psychometric approach to explore narrative transportation and emotional response as predictors of brand trust. This study addressed three key research questions, namely the influence of narrative transportation on brand trust, the influence of emotional response on brand trust, and the mediating role of emotional response in the relationship between narrative transportation and brand trust. A quantitative survey method collected data through an online questionnaire using purposive sampling, targeting 200 respondents who had watched the film and were exposed to the HMNS and Sore digital campaign. The findings are anticipated to enhance literature on neuromarketing, strategic communication, and digital branding by illustrating that psychometric instruments can effectively operationalize neuromarketing constructs without biometric tools, offering valuable insights for communication professionals on how emotionally engaging cinematic narratives foster brand trust in digital discourse. Keywords: brand trust, digital communication, emotional response, narrative transportation, neuromarketing Share Link | Plain Format | Corresponding Author (Afifatul Azizah)

79	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-7
Digital Disinformation and Democratic Resilience: Navigating Information Warfare in an Era of Global Uncertainty Tasfia Mahin Department of International Relations, Jahangirnagar University, Bangladesh. Abstract The rapid expansion of digital communication technologies has transformed the global information environment, creating unprecedented opportunities for connectivity, political participation, and public engagement. However, these developments have also facilitated the spread of digital disinformation, enabling state and non-state actors to manipulate public opinion, intensify social polarization, and undermine democratic institutions. As information increasingly becomes a strategic instrument of power, disinformation campaigns have emerged as a significant challenge to democratic resilience and global governance. This paper examines how digital disinformation functions as a form of information warfare that threatens civic trust, social cohesion, and democratic stability. Drawing on recent cases of online influence operations, election interference, and strategic narrative dissemination, the study explores the transnational nature of disinformation and its implications for contemporary international relations. Particular attention is given to the role of digital platforms, governments, and international organizations in responding to information threats while balancing concerns related to freedom of expression and democratic accountability. Using a qualitative analysis of secondary sources, policy documents, and existing literature, the paper investigates governance mechanisms aimed at strengthening resilience against digital manipulation. It argues that effective responses require a combination of platform accountability, digital literacy, international cooperation, and adaptive governance frameworks. By linking technological innovation, responsible governance, and social resilience, the study contributes to ongoing debates on safeguarding democratic systems in an increasingly interconnected and uncertain digital world. Keywords: Digital Disinformation- Democratic Resilience- Information Warfare- Digital Governance- Strategic Communication Share Link | Plain Format | Corresponding Author (Tasfia Mahin)

80	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-12
The Influence of Digital Public Communication Strategy and Community Participation on Medan Regional Government Ika Widiastuti, Ari Soeti Yani University 17 Agustus 1945 Jakarta Abstract . The) (development) (of) (digital) (technology) (has) (changed) (the) (way) (local) (governments) (communicate) (with) (the) (public) (and) (encourage) (public) (participation.) (This) (study) (analyzes) (the) (relationship) (between) (digital) (public) (communication) (strategies) (and) (community) (participation) (in) (local) (government) (programs) (in) (Medan.) (The) (research) (problem) (is) (about) (how) (the) (digital) (public) (communication) (strategies) (are) (carried) (out) (by) (the) (Medan) (Local) (Government,) (how) (the) (level) (of) (public) (participation) (in) (local) (government) (programs) (is,) (and) (to) (what) (extent) (digital) (public) (communication) (strategies) (influence) (public) (participation.) (This) (study) (uses) (a) (quantitative) (approach) (by) (collecting) (data) (from) (people) (who) (have) (accessed) (the) (local) (government^s) (digital) (communications.) (Research) (results) (show) (that) (digital) (public) (communication) (strategies) (have) (a) (significant) (impact) (on) (community) (participation.) (Theoretically,) (this) (study) (contributes) (to) (the) (development) (of) (digital) (communication) (studies) (by) (highlighting) (the) (strategic) (role) (of) (public) (communication) (in) (strengthening) (community) (participation) (at) (the) (local) (level.) (From) (a) (policy) (perspective,) (the) (findings) (emphasize) (the) (importance) (of) (formulating) (clear,) (interactive,) (credible,) (and) (easily) (accessible) (digital) (public) (communication) (strategies) (to) (boost) (public) (engagement) (in) (local) (government) (programs.) (In) (conclusion,) (community) (participation) (and) (digital) (communication) (strategies) (in) (Medan^s) (local) (government) (are) (very) (important.) (Community) (participation) (is) (influenced) (by) (the) (quality) (of) (public) (communication,) (which) (includes) (clarity) (of) (information,) (use) (of) (digital) (media,) (interactivity,) (source) (credibility,) (and) (informa Keywords: (Digital) (Communication,) (Local) (Government,) (Public) (Participation Share Link | Plain Format | Corresponding Author (Ika Widiastuti)

81	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-52
Beyond Engagement Metrics: Building Authentic Participation and Civic Trust in Digital Governance Nurul Hidayati (a*), Ni^matul Faizah (b) a) Faculty of Law and Political Science, University of Muhammadiyah Surakarta, Surakarta, Indonesia *nh430[at]ums.ac.id b) The Alliance of Independent Journalists (AJI) Surakarta, Surakarta, Indonesia Abstract Background: Public participation is increased by digital governance, but dependence on engagement indicators frequently makes it difficult to determine if online participation is genuine or manipulated. The purpose: This study looks at how genuine engagement and civic trust may be strengthened through digital governance, going beyond likes, shares, comments, and visibility. This article examines research on digital governance, strategic communication, pseudo-participation, public engagement, and trust using a systematic literature review. Finding: According to the review, recognizing deceptive actors like political buzzers is not enough to foster true involvement. Rather, it necessitates the governance of communicative circumstances, such as communication accountability, institutional responsiveness, openness, verification, deliberative spaces, ethical data usage, and substantive evaluation of participation. In conclusion, In addition to offering channels for participation, digital governance should guarantee that public voices are generated, amplified, validated, and addressed in reliable ways. According to this concept, genuine engagement is a powerful tool for influencing public opinion, boosting civic confidence, and bolstering institutional legitimacy. Keywords: digital governance, genuine involvement, civic trust, engagement metrics, strategic communication Share Link | Plain Format | Corresponding Author (Nurul Hidayati)

82	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-55
When Mockery Becomes Strategy: The Depoliticization of Public Dissent Through AI-Generated Satirical Content in the Indonesian Algorithmic Public Sphere Cahayani Yogaswari Universitas Pembangunan Nasional Veteran Jakarta Abstract The strategic co-optation of AI-generated satirical content by political figures represents a growing yet largely overlooked challenge to democratic public discourse. In Indonesia, the case of Minister Bahlil Lahadalia illustrates this dynamic: netizen-produced AI content, including dancing videos, absurdist memes, and the viral song Mas Bahlil Ganteng, originally created as political criticism, was openly embraced by the minister and his party apparatus, gradually converting public dissent into entertainment and political mockery into personal brand capital. This paper argues that this pattern constitutes what we term unintended political branding, a process in which content creators critical intent is structurally hijacked, not through censorship or suppression, but through co-optation enabled by algorithmic logic that inherently rewards virality and affective engagement over substantive critique. Drawing on Habermas theory of the public sphere and his refeudalization thesis, we contend that when political figures absorb satirical AI content into their communication strategy, they do not merely manage their image. They occupy the discursive spaces in which dissent is produced, redirecting public attention from policy failures toward entertainment-driven engagement. This process operates at two levels simultaneously: at the structural level, algorithmic systems reward spectacle regardless of original intent, while at the actor level, political figures exploit this structural condition through deliberate co-optation. Together, these two levels produce a depoliticization effect, the gradual erosion of satirical contents critical function, with significant implications for civic trust, institutional accountability, and the ethical governance of digital political communication in the Indonesian algorithmically-mediated public sphere. Keywords: AI-generated satire, depoliticization, algorithmic public sphere, political branding, civic trust Share Link | Plain Format | Corresponding Author (Cahayani Yogaswari)

83	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-63
Strategic Human-AI Communication on Social Media: Combating Disinformation and Rebuilding Civic Trust in the Digital Era Suhendra, Tiara Nesva Laraskana, Widya Permata Sari, Indira Sartika Institut Pahlawan 12 Bangka, Bangka Belitung Islands, Indonesia. STISIPOL Candradimuka Palembang, South Sumatra, Indonesia. Abstract The rapid integration of artificial intelligence (AI) into social media has transformed digital communication while intensifying the spread of disinformation and weakening civic trust. Although previous studies have explored AI, social media, and misinformation separately, limited research has examined their intersection through a strategic Human-AI communication perspective. This study aims to develop a conceptual framework for Strategic Human-AI Communication to combat disinformation and rebuild civic trust in the digital era. A Systematic Literature Review (SLR) following the PRISMA 2020 guidelines was conducted using peer-reviewed articles indexed in Scopus and Web of Science published between 2019 and 2026. The selected studies were analyzed through thematic synthesis to identify key concepts, theoretical developments, and emerging research trends. The findings reveal four interrelated dimensions of Strategic Human-AI Communication: AI-assisted information verification, algorithmic transparency, human-centered digital literacy, and participatory communication governance. The review indicates that AI is most effective when functioning as a collaborative partner supporting human judgment rather than replacing it. Transparent AI systems, ethical journalism, and collaborative fact-checking contribute significantly to strengthening information integrity and restoring civic trust. This study proposes an integrated conceptual framework that advances the literature on strategic communication and Human-AI interaction while providing practical insights for policymakers, journalists, media organizations, and digital platform developers to foster trustworthy and resilient digital communication ecosystems. Keywords: Human-AI Communication- Social Media- Disinformation- Civic Trust- Strategic Communication. Share Link | Plain Format | Corresponding Author (Suhendra M.I.Kom)

84	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-67
Mapping Komdigi Strategic Communication Networks to Cultivate Digital Civic Trust Alfiyani Aisyah, Fathiyyah Azizah Universitas Harkat Negeri, Universitas Ummi Bogor, Abstract Digital transformation has shifted the paradigm of government communication from one-way information dissemination to interactive, participatory, and data-driven communication. Indonesia^s Ministry of Communication and Digital Affairs (Komdigi) utilizes various social media platforms as strategic communication tools to convey public policies, manage information, and strengthen public trust. While numerous studies have examined digital government communication and public engagement on social media, there remains a gap in understanding how audience engagement data is leveraged to formulate communication strategies aimed at building public trust. This study aims to analyze the relationship between Komdigi^s digital communication strategies, audience engagement patterns, and the formation of public trust using Social Network Analysis (SNA). A qualitative approach is employed, integrating social media analysis of interaction metrics (likes, comments, shares, views, engagement rates, and comment sentiment) with content analysis of messages published on Komdigi^s official accounts. The findings are interpreted through the lenses of Strategic Communication Theory, Dialogic Communication Theory, and the concept of Civic Trust. The study proposes a conceptual model illustrating how the use of social media analytics can facilitate communication decision-making that is more adaptive, transparent, and responsive to public needs. Its contribution lies in developing a data-driven communication strategy framework that links social media engagement analysis with the formation of public trust within the context of digital government communication in Indonesia. The findings are expected to advance the field of digital communication studies and offer practical recommendations for public institutions in designing evidence-based communication strategies. Keywords: Communication strategy- public trust- digital government communication- Social Network Analysis- public engagement Share Link | Plain Format | Corresponding Author (ALFIYANI AISYAH)

85	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-69
Live Streaming Donations as a Promotional Medium for Micro-Enterprises: A Qualitative Content Analysis of Marapthon The Last Tale on YouTube Beatriz B Tanasale (a), Vitalona C Paays (b) Pattimura University Abstract Live streaming has become an important space for digital interaction, entertainment, and commercial communication. In the context of Marapthon The Last Tale on YouTube, donation features were not only used by viewers to support the streamer, but also by micro-enterprises to promote their products and services at a relatively low cost. This study aims to analyze how micro-enterprises construct promotional messages through live streaming donation alerts. The study focuses on promotional messages that appeared on screen during the streaming event and examines their message structure, communication style, call to action, and attention-seeking strategies. This research uses a descriptive qualitative approach with qualitative content analysis. The unit of analysis is donation messages that contain business promotion elements, such as brand names, product descriptions, social media accounts, purchase invitations, discounts, or service offers. Data are collected through digital observation, documentation, and coding of promotional donation messages. The analysis is guided by digital marketing communication and attention economy perspectives. This study is expected to show that donation alerts can function as an alternative promotional channel for micro-enterprises in the digital creator economy. The findings may contribute to communication studies by explaining how participatory live streaming features create new forms of low-cost, audience-centered, and platform-mediated promotional practices. Keywords: live streaming, donation alert, micro-enterprises, digital marketing communication, promotional message, attention economy, YouTube Share Link | Plain Format | Corresponding Author (Beatriz Tanasale)

86	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-73
From FYP to Fraud: A Quantitative and Multimodal Content Analysis of Religious Charity Scams on TikTok Ajeng Fajarwati Sumarna Department Communication and Islamic Broadcasting, Islamic University of Sayyid Ali Rahmatullah Tulungagung Abstract Charity scams are a form of cybercrime involving fraud disguised as religious charity. Messages are manipulated using dramatic audiovisual content to elicit sympathy from the audience and encourage them to donate. Supported by the use of the algorithm-based social media platform TikTok, these cyber-begging messages have reached a much wider audience in Indonesian society. Moreover, Indonesia is known as one of the most charitable societies in the world, a fact that has led to charity scams becoming increasingly prevalent in the country. Based on the above phenomenon, this study aims to analyze how such scams are narratively framed, constructed multimodally, and structurally reinforced by platform design. This study employs a three-theory approach: Platform Affordances (Media Architecture), Framing Theory (Robert Entman), and Multimodal Social Semiotics (Kress & van Leeuwen). This study employs a mixed-methods approach that combines two methods: quantitative content analysis using data scraping techniques to collect data from the social media platform TikTok and multimodal content analysis (MCDA) to dissect charity scam content on social media. The findings reveal that charity scam messages are distributed via TikTok by combining audio, visual, and narrative elements in a convincing manner designed to encourage the audience to donate voluntarily. This study contributes theoretically to the field of digital communication regarding the commodification of religion on social media and to fraud mitigation literacy for the Indonesian public. Keywords: Keyword : Charity Scam, Religious Disinformation, TikTok, Multimodal Critical Discourse Analysis Share Link | Plain Format | Corresponding Author (Ajeng Fajarwati Sumarna)

87	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-76
Communicating Indonesias Digital Transformation: Strategic Government Communication on Instagram Nur Laila Lubis Ministry of Law Abstract Digital transformation has become a strategic priority for the Indonesian government to improve governance, public service delivery, and citizen engagement. As governments increasingly rely on social media to communicate policies and digital innovations, strategic communication plays a vital role in enhancing public understanding, fostering citizen engagement, and strengthening public trust. Although previous studies have examined government social media, public engagement, transparency, and institutional trust, limited attention has been paid to how government ministries strategically communicate Indonesias digital transformation agenda through social media. This study aims to examine how Indonesian government ministries construct strategic communication narratives related to digital transformation through their official Instagram accounts. Employing a Qualitative Content Analysis (QCA) approach, the study analyzes purposively selected Instagram posts published by three Indonesian ministries whose institutional mandates are closely associated with Indonesia^s digital transformation agenda. Digital transformation is operationalized through government communication concerning digital government initiatives, Artificial Intelligence (AI), the Electronic-Based Government System (SPBE), GovTech, integrated digital platforms, and digital public services. The analysis is guided by an analytical framework synthesizing strategic communication, government communication, dialogic communication, digital government, and public trust literature through four analytical categories: Informing, Educating, Engaging, and Building Trust. The study seeks to explain how strategic communication narratives are constructed in government Instagram content to communicate Indonesia^s digital transformation agenda. The findings are expected to contribute to the growing literature on strategic government communication and provide practical insights for developing more citizen-centered digital communication that supports public trust in the digital era. Keywords: Digital Transformation- Government Communication- Instagram- Public Trust- Qualitative Content Analysis. Share Link | Plain Format | Corresponding Author (NUR LAILA LUBIS)

88	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-77
Communication Strategy Through Masjid Architectural Symbols Siti Azkia Labibah Nursyabani, Ratu Arti Wulan Sari, Shilah Suci Anugerah UIN Sunan Gunung Djati Bandung Abstract The uniqueness of the form of the Al-Irsyad Satya Mosque has won various prestigious awards while also giving rise to various different public perspectives in interpreting the symbolic accents in the mosque. This study focuses on analyzing discursive and presentational symbols in the architectural elements and aims to describe it based on the symbol theory of Susanne Langer. Through the constructivism paradigm, qualitative approach and descriptive analysis method, the results of the study show that the discursive symbols in the architectural elements are based on the shape of the Kaaba as the main inspiration, the rules in building a mosque in accordance with Islamic law, and technical considerations in architectural science as well as communication considerations in the building. While the presentational symbol shows the process of strengthening the spiritual mental through transcendental communication between servants and khalik in building the solemnity of worship and humility as Muslims, as well as horizontal communication between fellow human beings through the open concept of the mosque building. Keywords: Masjid Architecture- Medium of Da^wah Communication- Nonverbal Share Link | Plain Format | Corresponding Author (Siti Azkia Labibah Nursyabani)

89	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-80
Beyond Regulatory Awareness: Family Communication Patterns in Negotiating Digital Child Protection Principles under PP TUNAS in Mempawah Regency Widha Anistya Suwarso- Ghea Rae Sabrina Universitas Tanjungpura Abstract The rapid expansion of children^s digital engagement increased the urgency of effective digital child protection, yet regulatory measures alone could not guarantee safe online practices within families. This paradox was evident in Mempawah Regency, West Kalimantan, where digital literacy ranked among the highest in the province, yet family empowerment in digital protection remained comparatively low. In response to growing digital risks, Indonesia introduced Government Regulation No. 17 of 2025 on the Governance of Electronic Systems for Child Protection (PP TUNAS), positioning families as central actors in safeguarding children in digital spaces. Yet little was known about how these protective principles were enacted in everyday family life, particularly when parents^ awareness of the formal regulation varied considerably. This study examined how families in Mempawah negotiated digital child protection through everyday communication. A qualitative case study approach was employed, involving in-depth interviews with parents, children aged 13-17, and institutional informants from the regency^s social and child protection affairs agency. Data were analyzed thematically, using Family Communication Patterns Theory as an analytical lens to interpret how rules, supervision, trust, and children^s autonomy were negotiated within families. The findings revealed that family practices in digital child protection were shaped less by formal regulatory awareness than by everyday communication dynamics, exposing a disconnect between policy design and lived family practice. The study concluded that strengthening digital child protection required family-centered communication strategies that enabled households to internalize and enact child protection principles in daily life, offering empirical grounding for more responsive, communication-based child protection governance. Keywords: child online safety policy- digital child protection- family communication patterns- family negotiation- Mempawah Regency Share Link | Plain Format | Corresponding Author (Widha Anistya Suwarso)

90	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-81
Please Just Try to SubmitOpen University in Digital Public Conversation: An Analysis of Sentiment, Toxicity, and YouTube Comment Topics on the Raditya Dika Podcast This Sample Abstract Lisda Ariani Simabur1*, Sulvina Jayanti2 1Faculty of Law, Social Sciences, and Political Science, Open University, Ternate, Indonesia. 2Institute of Islamic Religion Negri Parepare (Department of Islamic Communication and Broadcasting, Parepare, Indonesia) Abstract This article aims to analyze digital public opinion of Open University in a YouTube podcast video titled ^For those who are confused about whether to work or study...^ which featured a discussion between the Rector of the Open University, UT students, and Raditya Dika. Specifically, this study examined the sentiments, toxicity, and topics of public conversation in the YouTube comment column to understand how audiences rated the flexibility, credibility, learning experience, and position of the Open University in answering work or college dilemmas. This study uses a mixed-method approach with a computational-interpretive design. The research data was obtained from public comments on YouTube videos that have been viewed 122,968 times since June 4, 2026 and obtained 3.5 thousand likes and 428 comments. The analysis was conducted using Communalytic to map sentiment, toxicity levels, as well as dominant topics that emerged in digital conversations. The results of the study show that audience comments tend to form positive opinions about the Open University, especially related to the flexibility of study time, study opportunities for workers, affordability of access, and strengthening the perception that distance education can be a rational choice for people who have limited space, time, and economy. On the other hand, some comments also raised doubts about the quality of academic interactions, independent learning experiences, and the stigma against distance higher education. The level of toxicity of comments is relatively not the dominant pattern, as the public conversation is more focused on experiences, questions, testimonials, and practical considerations regarding studying at UT. These findings confirm that YouTube not only functions as a distribution medium for educational content, but also as a space for the formation of social legitimacy for higher education institutions. Keywords: Open University, Digital Public Opinion, Sentiment Analysis, Toxicity, Topics, Youtube Share Link | Plain Format | Corresponding Author (Lisda Ariani Simabur)

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