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61	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-61
Collaborative Innovation Systems: A Systematic Literature Review of Determinants and Organizational Performance Outcomes Arini Adiputri Universitas Terbuka Abstract In an era characterized by digital disruption and increasing business complexity, organizations are required to develop innovation capabilities that extend beyond internal boundaries and embrace collaborative approaches. A Collaborative Innovation System (CIS) has emerged as a strategic mechanism that enables multiple stakeholders, including firms, governments, universities, communities, and customers, to jointly create, develop, and implement innovations. This study aims to analyze the concept, dynamics, and key determinants influencing the effectiveness of collaborative innovation systems in enhancing organizational performance and sustaining innovation. The study employs a systematic literature review method by examining scholarly articles published in reputable international journals between 2015 and 2025. The findings indicate that the success of a Collaborative Innovation System is largely influenced by several critical factors, including inter-organizational trust, communication quality, collaborative leadership, knowledge-sharing capability, digital technology support, and effective network governance. Furthermore, the integration of resources and competencies across organizational boundaries has been shown to enhance innovation capacity, accelerate product and service development, and generate sustainable competitive advantage. Nevertheless, challenges such as cultural differences, conflicting interests, and intellectual property protection remain significant barriers to effective implementation. Therefore, adaptive coordination mechanisms and inclusive collaboration strategies are essential to optimize the benefits of collaborative innovation systems. This study offers both theoretical and practical implications for advancing innovation management across various sectors. Keywords: Collaborative Innovation System- collaborative innovation- knowledge sharing- innovation networks- organizational performance- sustainable competitive advantage. Share Link | Plain Format | Corresponding Author (Arini Adiputri, SE., MM., MBA)

62	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-84
Green Hyperautomation Strategy for Responsible Digital Entrepreneurship: A Conceptual Framework for Sustainable and Ethically Governed AI-Driven Ventures in Emerging Markets Arya Budi Sutopo (a*), Anggit Dyah Kusumastuti (a), Sri Huning Anwariningsih (b) a) Business Administration Study Program, Universitas Sahid Surakarta, Surakarta, Indonesia *aryabudisutopo[at]usahidsolo.ac.id anggit.dyahkusumastuti[at]usahidsolo.ac.id b) Informatics Study Program, Universitas Sahid Surakarta, Surakarta, Indonesia srihuning[at]usahidsolo.ac.id Abstract Digital entrepreneurship is increasingly powered by hyperautomation, the orchestrated use of artificial intelligence (AI), machine learning, and robotic process automation to automate venture processes end-to-end. Yet the dominant narrative emphasizes efficiency and scale, leaving two questions underexplored: how automation-intensive entrepreneurship affects environmental sustainability, and how entrepreneurs can govern such technologies responsibly. This conceptual paper addresses both by introducing Green Hyperautomation Strategy (GHS), a framework for the deliberate design of AI-driven ventures that pursue operational efficiency, environmental sustainability, and ethical governance simultaneously. Drawing on the natural resource-based view and responsible innovation perspectives, and connecting to the emerging literature on Green AI, the study synthesizes scholarship across hyperautomation, corporate sustainability, and business ethics to construct an integrative framework. Whereas Green AI focuses narrowly on the energy efficiency of individual models, GHS operates at the level of venture strategy, treating end-to-end automation as a capability deliberately configured for environmental and ethical outcomes rather than a purely technical efficiency. The framework specifies how hyperautomation can be aligned with sustainability objectives and embedded within responsible governance practices such as transparency, accountability, and resource stewardship. The paper offers three contributions: it defines GHS as a distinct construct extending Green AI into the entrepreneurial domain- it proposes a conceptual framework linking automation strategy to sustainable and responsible venture outcomes- and it sets out a research agenda for empirical validation in emerging markets, where the environmental externalities of AI adoption remain understudied and where sustainable, inclusive entrepreneurship is most consequential for development. Keywords: Green Hyperautomation, responsible digital entrepreneurship, sustainable ventures, Green AI, ethical governance, emerging markets Share Link | Plain Format | Corresponding Author (Arya Budi Sutopo)

63	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-90
Entrepreneurial Overconfidence as a Decision-Enabled Resource: Evidence on Decision Quality and Subjective Performance Adisthy Shabrina Nurqamarani, Adisthy Shabrina Nurqamarani, Rahmat Budiman, Abdurrahman Rahim Thaha, Sarah Anistia, Syafiqoh Nurhayati, Dedy Juniadi, Irma Mega Putri Universitas Terbuka Abstract This study investigates the influence of Entrepreneurial Overconfidence on subjective performance measures through the mediating role of Decision Quality in the Micro, Small, and Medium Enterprises (MSMEs) sector. Furthermore, this study also examines the potential non-linear (quadratic) effects of entrepreneurial overconfidence and decision quality on subjective business performance. This study employed a quantitative research design involving 65 MSMEs as the research sample. Data analysis was conducted using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method using SmartPLS software. The model fit evaluation demonstrated valid and good model fit criteria, evidenced by the standardized root mean square residual and the exact fit test d_uls. The results show that all direct linear relationships are positive and statistically significant. Additionally, decision quality acts as a significant partial mediator in the model. Besides, the result also shows that the hypothesis of non-linear (quadratic) effects of Entrepreneurial Overconfidence and Decision Quality on subjective performance is proven to be statistically insignificant and is therefore rejected. This study concludes that the relationship between Entrepreneurial Overconfidence and business performance in MSMEs is purely linear. In the context of the 65 MSMEs studied, entrepreneurs^ overconfidence did not reach a point of saturation (diminishing returns) or decline in performance- instead, overconfidence consistently functioned as a psychological asset that drove better decision-making quality and subjective business success. Keywords: Decision Quality, Entrepreneurial Overconfidence, Subjective Performance Measures Share Link | Plain Format | Corresponding Author (Adisthy Shabrina Nurqamarani)

64	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-95
Exploring Relationship Between Circular Economy and Operational Efficiency Sarah Anistia Universitas Terbuka, Indonesia Abstract Micro, Small, and Medium Enterprises (MSMEs) is the backbone of the economy particularly in Jakarta, Indonesia. However, this sector remains a significant contributor to waste due to low resource efficiency. In a huge population urban such as Jakarta, the transition from linear ^take-make-dispose^ model toward a circular economy is hindered by spatial planning complexities, limited financing, and technological barriers. Although digitalization and ecological innovation are recognized as catalysts for sustainability, regarding their combined impact on MSMEs operational efficiency remains scarce. This study aims to analyses how circular economy practices in Innovation, Digitalization Strategies, and Sustainable Supply Chain Management influence the Operational Efficiency of MSMEs in Jakarta. In this research, a quantitative method was employed by distributing surveys to 100 MSMEs owners and managers across five administrative cities of Jakarta. The questionnaire measured the level of adoption of circular practices and efficiency metrics (cost, waste, and energy reduction) using a Likert scale. Data were analysed using Multiple Linear Regression Analysis. The findings indicate that the synergy between digitalization and innovation a positive and significant effect on operational efficiency. However, this study demonstrates that MSMEs in Jakarta play a strategic role in the circular transition but require an integrated support system. Keywords: MSMEs in Jakarta, Circular Economy, Operational Efficiency, Digitalization, Innovation Share Link | Plain Format | Corresponding Author (Sarah Anistia)

65	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-119
Resource-Efficiency Claims and Public Impact-Evidence Maturity among Indonesian Green Ventures Rendy Ega Pradhana, M.AB Business Administration Department, Universitas Diponegoro, Jl. dr. Antonius Suroyo, Kampus Universitas Diponegoro, Tembalang, Kota Semarang, Jawa Tengah, Kode Pos 50275, Abstract Indonesian green ventures increasingly promote resource-efficiency benefits, yet the maturity of the public evidence supporting these claims remains unclear. This study compares sustainability reports and official website disclosures from fifteen Indonesian green ventures. Using a descriptive-comparative design and framework-based document analysis, resource-efficiency claims are assessed across waste, materials, energy, water, and product-life extension. The scoring framework combines the Theory of Change with adapted principles from the ESG Capability Maturity Model. Theory of Change distinguishes general claims, operational mechanisms, quantified outputs, and measurable outcomes, while capability-maturity principles provide progressive, observable, and evidence-anchored scoring criteria. Evidence quality is evaluated separately through baselines, reporting scope, methodological transparency, targets, and external verification. Cross-case scoring and claim-evidence gap mapping are used to identify differences among ventures and resource-efficiency dimensions. The study contributes an accessible framework for evaluating how green ventures substantiate their environmental value propositions, while recognising that limited public evidence does not necessarily indicate limited actual environmental impact. Keywords: green ventures- resource efficiency- Theory of Change- ESG capability maturity- impact evidence- green economy. Share Link | Plain Format | Corresponding Author (Rendy Ega Pradhana)

66	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-127
Diversification of sustainable tourism destinations in the Selayar Islands Regency Zaenal Akhmad, Andi Aslinda, Risma Niswaty, Ahmadin Universitas Pejuang RI Makassar, Universitas Negeri Makassar Abstract This study examines the diversification of sustainable tourism destinations in the Selayar Islands Regency through the development of indigenous tourism and tangerine agro-tourism as alternative tourism products. Using a qualitative descriptive approach, the study analyzes the opportunities, challenges, and strategic directions for developing local culture- and agriculture-based tourism. The findings indicate that indigenous tourism, represented by Batti-batti, Manca^ Pa^dang, and A^tojeng traditions, possesses significant potential to preserve cultural heritage while generating employment, strengthening local economies, and promoting community-based tourism. However, its development remains constrained by limited infrastructure, inadequate human resource capacity, insufficient funding, and the absence of sustainable policy support. Similarly, Selayar tangerine agro-tourism offers opportunities to diversify non-marine tourism by integrating agricultural production with educational and recreational experiences, thereby enhancing farmers^ income, rural economic resilience, and environmental sustainability. Nevertheless, structural challenges, including weak infrastructure, limited digital promotion, financing constraints, and insufficient coordination among stakeholders, continue to hinder its development. The study emphasizes that successful tourism diversification requires collaborative governance involving government, local communities, the private sector, and academic institutions through integrated planning, community empowerment, destination branding, regulatory support, and digital promotion. These collaborative strategies are expected to strengthen destination competitiveness, promote inclusive economic growth, preserve local cultural and agricultural heritage, and support the long-term sustainability of tourism development in island regions. Keywords: Tourism Destinations, Sustainable Development, Indigenous Tourism, Agro Tourism Share Link | Plain Format | Corresponding Author (Zaenal Akhmad)

67	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-138
Fostering Sustainable Business Ecosystems: A Responsible Digital Entrepreneurship Framework Kuras Purba (a*), Muhammad Yamin (b), Maria Kaban (c), Edy Ikhsan (d), Rosmalinda (e) a) Faculty of Law, Universitas Sumatera Utara, Indonesia b) Faculty of Law, Universitas Sumatera Utara, Indonesia c) Faculty of Law, Universitas Sumatera Utara, Indonesia d) Faculty of Law, Universitas Sumatera Utara, Indonesia e) Faculty of Law, Universitas Sumatera Utara, Indonesia Abstract The rapid acceleration of the digital economy has enabled digital entrepreneurs to scale businesses at an unprecedented pace. However, this hyper-growth often overlooks long-term societal and environmental impacts, leading to critical issues such as data privacy breaches, algorithmic bias, and rising electronic waste. In the contemporary digital era, entrepreneurship must evolve beyond mere profit generation toward ^Responsible Digital Entrepreneurship^ (RDE), a paradigm that integrates technological innovation with ethical governance and social sustainability. This study aims to propose a conceptual RDE framework that balances technological advancement, regulatory compliance, and social responsibility. It investigates how digital startups can integrate ethical governance into their core business models to foster a resilient and sustainable business ecosystem. Utilizing a qualitative approach, this research employs a systematic literature review (SLR) combined with multi-case study analyses of five prominent digital enterprises operating across Southeast Asia. Data were gathered from corporate sustainability reports, regulatory frameworks, and semi-structured interviews with platform founders and digital governance experts. The findings reveal that responsible digital entrepreneurship relies on three core pillars: ethical data governance, inclusive innovation that bridges the digital divide, and eco-digital accountability to mitigate infrastructure carbon footprints. Furthermore, platforms implementing proactive ethical governance demonstrate higher consumer trust and superior long-term market resilience. This research concludes that digital innovation cannot remain detached from social equity. The proposed RDE framework provides a practical roadmap for tech founders to align their ventures with the United Nations Sustainable Development Goals (SDGs) while offering vital policy recommendations for governments. Keywords: Digital Innovation- Ethical Governance- Responsible Digital Entrepreneurship- Social Responsibility- Sustainable Business Ecosystem Share Link | Plain Format | Corresponding Author (Kuras Purba)

68	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-139
Building Global Resilience through Responsible Governance, ESG Performance and Business Performance Dinalestari Purbawati, Tarmizi Achmad, Surya Raharja, Rangga Almahendra Universitas Diponegoro, Universitas Gadjah Mada Abstract The environmental, social and governance (ESG) focused board oversight has no longer been a voluntary disclosure that should be disclosed but a part of the board work. One of the conspicuous governance responses is creating board level ESG committees, committees on sustainability or CSR. However, the conflicting empirical evidence exists. The research that raises ESG scores, quality of disclosure or materiality fit is reported in many studies but results on profitability and market value are weaker and depend on the context. This PRISMA 2020 is based on this systematic literature review of (1) the association between ESG committees and ESG performance, (2) the presence or absence of association between ESG committees and business or financial performance, and (3) how and why differences are likely to appear where and how. On the whole, the literature is more uniformly upstream in terms of relationship between committee presence and more that committee quality to ESG outcomes as compared to a direct relationship between committee quality and financial outcome. When it comes to financial implications, they tend to go through the quality of implementing, credibility of disclosure (including assurance) and the institutional environment in which ESG information is prepared and evaluated (Aini et al., 2025- Peters and Romi, 2015). The review concludes by practical implication on the design of committees and the research agenda that emphasizes more on identifying causality and extensive measures of what in fact committees do. Keywords: ESG committee- corporate governance- ESG performance- PRISMA- systematic literature review Share Link | Plain Format | Corresponding Author (Dinalestari Purbawati)

69	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-140
What Drives Gen Z Women to Buy Sustainable Products? The Role of Influencer Attributes and Consumer Attitude Robetmi Jumpakita Pinem, Moh Zaenal Affroni, Dinalestari Purbawati, Pan Guangmi 1,2,3 Department of Business Administration, Universitas Diponegoro, Semarang, Indonesia 4 Department of International Trade, Kwangwoon University, South Korea Abstract This study examined the influence of influencer attributes on sustainable purchase intention among Generation Z women and the mediating role of consumer attitude. A quantitative cross-sectional survey was conducted among 150 Generation Z women who use social media and are familiar with sustainable products and influencer-generated content. Data were collected using a structured questionnaire and analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4. Influencer attributes had positive and significant effects on both consumer attitude and sustainable purchase intention. Consumer attitude also had a positive and significant effect on sustainable purchase intention and emerged as the strongest predictor in the model. In addition, consumer attitude mediated the relationship between influencer attributes and sustainable purchase intention, indicating partial mediation. By integrating the Source Credibility perspective with the attitude-intention mechanism of the Theory of Planned Behavior, this study demonstrates how influencer characteristics are translated into sustainable purchase intentions among Generation Z women. Sustainable brands should prioritize influencers who are perceived as trustworthy, knowledgeable, and attractive and who communicate sustainability-related information effectively to foster favorable consumer evaluations of sustainable products. Although the cross-sectional design and purposive sample limit causal inference and generalizability, future research could examine actual purchase behavior, specific product categories, and additional psychological mechanisms. Keywords: Influencer Credibility- Consumer Attitude- Sustainable Consumption- Purchase Intention- Generation Z Share Link | Plain Format | Corresponding Author (Robetmi Jumpakita Pinem)

70	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-141
The Influence of Green Marketing and Brand Image on Purchase Intention Through Environmental Attitude Toward Ades Product Dimas Rafi Mudiantoro, Robetmi Jumpakita Pinem Department of Business Administration, Faculty of Social and Political Sciences, Universitas Diponegoro, Semarang Abstract The implementation of green marketing has enabled ADES to maintain its brand competitiveness and contribute to the company^s sales growth over the past five years, allowing it to outperform other bottled drinking water (AMDK) brands such as Cleo and Club in the Top Brand Index survey. This study aims to examine the direct effects of green marketing and brand image on purchase intention, as well as their indirect effects through environmental attitude. This study employed a quantitative approach involving 300 respondents selected using purposive sampling, while data analysis was conducted using SEM-PLS. The results show that (1) green marketing has a positive and significant effect on purchase intention- (2) brand image does not have a significant effect on purchase intention- (3) environmental attitude has a positive and significant effect on purchase intention- (4) environmental attitude mediates the effect of green marketing on purchase intention- and (5) environmental attitude does not mediate the effect of brand image on purchase intention. This study confirms that environmentally oriented marketing strategies and increased consumer environmental awareness are important factors in encouraging purchase intention and strengthening ADES^s competitiveness in the bottled drinking water industry. Keywords: Brand Image, Environmental Attitude, Green Marketing, Purchase Intention. Share Link | Plain Format | Corresponding Author (Robetmi Jumpakita Pinem)

71	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-142
The Synergistic Impact of Green Promotion and e-WOM on Ecotourism Visiting Decisions Mahesa Marvatama, Robetmi Jumpakita Pinem, Pan Guangmi 1,2 Department of Business Administration, Diponegoro University, Semarang, Indonesia 3 Department of International Trade, Kwangwoon University, South Korea Abstract study aims to measure the influence of green promotion and electronic word of mouth (E-WOM) on visiting decisions at Gunung Gede Pangrango National Park (TNGGP). This explanatory research uses a quantitative approach. Primary data were collected through Likert scale questionnaires from a sample of 100 respondents using purposive sampling, targeting visitors aged at least 17 who had visited TNGGP within the past year. The data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). The results prove that green promotion and E-WOM, both partially and simultaneously, exert a positive and significant effect on visiting decisions, with a combined contribution of 78.9%. Notably, E-WOM was identified as a more dominant factor influencing prospective visitors compared to green promotion. The study recommends that TNGGP management effectively integrate green marketing strategies with proactive digital reputation management. Enhancing the credibility of nature conservation claims and responsively resolving facility complaints are crucial steps to maintain destination attractiveness and recover visitor numbers in the digital era. This study provides empirical evidence on how the combination of green marketing and digital reputation simultaneously affects tourist decisions in the specific context of conservation-based national parks. Keywords: : Electronic Word of Mouth (E-WOM)- Green Promotion- Gunung Gede Pangrango National Park- Visiting Decision. Share Link | Plain Format | Corresponding Author (Robetmi Jumpakita Pinem)

72	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-143
From Transparency to Trust: How Influencer Transparency and Credibility Drive Purchase Intention in the Tech Accessories Market Vito Reyhan Akbar, Robetmi Jumpakita Pinem 1,2 Department of Business Administration, Faculty of Social and Political Sciences, Universitas Diponegoro, Semarang Abstract As digital marketing evolved, consumers increasingly relied on influencer-generated content, raising concerns about authenticity and commercial persuasion. The research focused on UGREEN, a global tech accessories brand, and its consumers in Semarang, Indonesia. A quantitative explanatory approach was employed, using a purposive sampling method to collect data from 200 respondents who had viewed technology reviews by the influencer GadgetIn. The study integrated the Theory of Planned Behavior, Source Credibility Theory, and the Persuasion Knowledge Model to formulate seven hypotheses. Data analysis was designed to be conducted using Structural Equation Modeling with Partial Least Squares (PLS-SEM) via SmartPLS software. The methodology encompasses outer model evaluation for validity and reliability, alongside inner model evaluation for hypothesis testing and mediation effects. The study aimed to reveal how transparent disclosure and credibility enhanced brand trust, afterward driving consumer purchase intention for utilitarian technology products. Keywords: Brand Trust, Influencer Credibility, Influencer Transparency, Purchase Intention. Share Link | Plain Format | Corresponding Author (Robetmi Jumpakita Pinem)

73	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-145
Implementation of Reclaimed Teak Wood Raw Material Inventory Control Using the Safety Stock and Reorder Point Methods in the Logistics Division of UD Permata Furni Semarang Yuliana Prima Sari, Agung Budiatmo Diponegoro University, Department of Logistics Management and Administration, Vocational School, Semarang, Indonesia Abstract Raw material inventory control was essential for maintaining production continuity, particularly in companies implementing a make-to-order system. UD Permata Furni Semarang controlled its inventory through routine stock inspections and procurement based on production requirements. However, the company had not established quantitative parameters for determining safety stock and reorder points, while the supply of reclaimed teak wood was limited and uncertain. This study aimed to analyze the application of safety stock and reorder point methods and identify constraints in raw material inventory control. A descriptive mixed-methods approach was employed, with data collected through observation, interviews, and documentation. Quantitative data were analyzed using safety stock and reorder point calculations, whereas qualitative data were analyzed through data reduction, presentation, and conclusion drawing. Data validity was examined through source and technique triangulation. The results showed that both methods produced structured inventory control parameters that were considered effective as a basis for procurement decisions under the existing operational conditions at UD Permata Furni Semarang. The calculation results were implemented in an offline web application for inventory data processing. The main constraint was the limited availability of raw materials that met production requirements. These methods provided a systematic basis for maintaining raw material availability and supporting production continuity. Keywords: inventory control, make-to-order, raw materials, reorder point, safety stock Share Link | Plain Format | Corresponding Author (Yuliana Prima Sari)

74	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-146
Batik with Ethics: Preserving Motif Authenticity Amid Digital Innovation Nadia Dwi Irmadiani, Ari Pradhanawati, and Reni Shinta Dewi UNIVERSITAS DIPONEGORO Abstract Batik, recognized by UNESCO as an Intangible Cultural Heritage of Humanity, increasingly moved from local workshops into digital marketplaces, creating new commercial opportunities as well as new ethical risks for Indonesian micro, small, and medium enterprises (UMKM) that produced it. This study examined how ethical governance could be integrated into the digital entrepreneurship practices of batik UMKM to protect the authenticity of traditional motifs while sustaining innovation and market growth. A qualitative literature-based design was applied, synthesizing Scopus-indexed and reputable peer-reviewed articles published between 2020 and 2025 through thematic content analysis. The findings showed that digital platforms expanded market access, branding capacity, and storytelling opportunities for batik artisans, but simultaneously accelerated motif duplication, machine-printed imitation, and cross-border misappropriation of designs. Existing legal instruments, namely copyright, geographical indication, and communal intellectual property, remained underutilized because of low registration awareness, high administrative cost, and unclear benefit-sharing mechanisms for communal creations. Building on these findings, the study proposed an ethical governance framework that combined digital motif registration and traceability, platform-level authenticity verification, community-based communal recognition, artisan digital literacy, and multi-stakeholder collaboration among government, marketplaces, and craft communities. This framework positioned responsible digital entrepreneurship as a mechanism to reconcile innovation with cultural integrity, thereby contributing to a more sustainable and ethically governed batik business ecosystem. Future empirical research involving batik-producing regions was recommended to validate the practical applicability of the proposed framework. Keywords: Batik motif authenticity- digital entrepreneurship- ethical governance- intellectual property- sustainable business ecosystem. Share Link | Plain Format | Corresponding Author (NADIA DWI IRMADIANI)

75	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-147
Across Countries, but Not Within? Digital Connectivity, Institutional Integrity, and Formal Business Entry in Southeast Asia Tita Alfaricha (a*), Syifa Salina (b), and Syifaa Rizqina Ramadhani (b) Department of Business Administration, Faculty of Social and Political Sciences, Universitas Diponegoro Abstract Digital connectivity and institutional integrity are frequently discussed as separate conditions surrounding entrepreneurial activity, yet their joint association with formal business entry has received little direct, region-specific attention in Southeast Asia. This study examines how internet-use penetration and control of corruption are associated with formal business entry measured through New Business Density across eleven Southeast Asian economies between 2007 and 2024. Using an unbalanced country-year panel of 178 observations, the study estimates three nested models: pooled OLS with digital connectivity only, pooled OLS adding institutional integrity, and a preferred specification with country and year fixed effects. Pooled estimates are consistent with both digital connectivity and institutional integrity being positively associated with formal business entry, echoing prior cross-country evidence. However, in the preferred fixed-effects model, neither association is statistically significant under country-clustered inference, indicating that the pooled patterns largely reflect persistent structural differences across countries rather than consistent within-country, year-to-year relationships. The findings suggest that digital connectivity and institutional integrity function more clearly as cross-country structural conditions than as short-to-medium-term drivers of formal business entry within the same economy, with implications for how digital-entrepreneurial-ecosystem and governance indicators are interpreted in regional entrepreneurship research. The study contributes harmonized, Southeast Asia-specific panel evidence and a transparent illustration of how sensitive digital-institutional associations with formal entry are to pooled-versus-fixed-effects modeling choices in a small-cluster panel setting. Keywords: Control of Corruption- Digital Entrepreneurial Ecosystem- Fixed-Effects Panel Estimation- Institutional Integrity- New Business Density. Share Link | Plain Format | Corresponding Author (Syifaa Rizqina Ramadhani)

76	Responsible Digital Entrepreneurship: Fostering Sustainable Business Ecosystems through Innovation and Ethical Governance (Digital Entrepreneurship- Sustainable Ecosystems- Business Innovation)	ABS-148
Dynamic Capabilities for Sustainable Continuity in Surakarta Craft Enterprises Sendhang Nurseto, Mochammad. Al Musadieq, Edy Yulianto, and Edriana Pangestuti Universitas Diponegoro and Universitas Brawijaya Abstract Craft-based micro and small enterprises were required to respond to unstable demand, material constraints, digital change, and environmental pressure without weakening the cultural foundations of their products. This study systematically reviewed research on dynamic capabilities, business resilience, sustainable business, and craft entrepreneurship to explain how such enterprises sustained continuity. A protocol-based qualitative synthesis reassessed a precursor corpus and an update search, producing 39 peer-reviewed studies for thematic analysis. Study quality was appraised through six criteria, and evidence was coded in two passes. The review identified three connected capability processes. Heritage-sensitive sensing combined market, material, cultural, and institutional information. Selective seizing translated those signals into small, reversible commitments and authenticity-aligned innovation. Relational transforming renewed routines, knowledge, suppliers, and ecosystem relationships. Business resilience linked these processes to anticipation, coping, and adaptation, whereas sustainable continuity represented economic viability, cultural-social reproduction, and environmental viability. The findings also showed that digitalization, circular practices, and institutional support were conditional on perceived displacement of craft skill, technical feasibility, resource slack, governance quality, and subsector. The study developed an integrated framework, seven propositions, and a research agenda for craft enterprises in Surakarta. Keywords: business resilience, craft enterprises, dynamic capabilities, sustainable continuity, systematic literature review. Share Link | Plain Format | Corresponding Author (Sendhang Nurseto)

77	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-8
Security in the Shadows: Cyber Conflict and the Transformation of International Order Tasfia Mahin Department of International Relations, Jahangirnagar University, Bangladesh. Abstract The rapid digitalization of contemporary societies has fundamentally transformed the nature of international security. Cyber conflict has emerged as a critical instrument of statecraft, enabling states and non-state actors to conduct espionage, disrupt critical infrastructure, influence political processes, and challenge national sovereignty without crossing traditional military thresholds. Unlike conventional warfare, cyber operations transcend geographical boundaries, blur distinctions between war and peace, and expose vulnerabilities in highly interconnected digital ecosystems. As a result, existing security frameworks and international legal mechanisms are increasingly strained in addressing the evolving character of cyber threats. This paper examines how cyber warfare is reshaping international security and global governance in the twenty-first century. Drawing on recent developments, including cyber operations associated with the Russia-Ukraine conflict, growing strategic competition between the United States and China, and attacks on critical infrastructure, the study explores the implications of cyber conflict for state security, international stability, and collective resilience. Particular attention is given to the challenges of attribution, deterrence, accountability, and the applicability of existing international law in cyberspace. Using qualitative analysis of policy documents, international reports, and scholarly literature, the paper argues that cyber threats require a shift from traditional state-centric security approaches toward adaptive and collaborative governance frameworks. Strengthening international cooperation, developing cyber norms, and enhancing societal resilience are essential for managing emerging digital risks. The study contributes to contemporary debates on cybersecurity governance by highlighting the need to bridge technological innovation, responsible governance, and international security in an increasingly interconnected world. Keywords: Cyber Warfare- International Security- Cyber Governance- Digital Resilience- International Law- Cybersecurity Share Link | Plain Format | Corresponding Author (Tasfia Mahin)

78	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-16
Technology Driven Public Service Transformation as a Strategy for Responsive, Inclusive and Sustainable Governance Siti Khumayah, Yanto Heryanto, Leni Rohida, Anto Hidayat, Eha Saleha 1,2,3 Prodi Administrasi Publik FISIP UGJ 4,5 FHISIP UT Abstract Urgency: Slow, inaccessible, and bureaucratic public services remain a root cause of public distrust in government. The digital revolution offers opportunities for service transformation, but gaps in access and digital literacy risk creating social exclusion. Therefore, technology-based transformation is no longer optional but a necessity to achieve adaptive and people-centered governance. Objective: This study aims to analyze strategies for digital public service transformation in promoting responsive, inclusive, and sustainable governance, as well as to identify key success factors. Methods: This research employs a qualitative approach through systematic literature review and comparative analysis of 15 cases of digital service implementation in local governments in Indonesia and other developing countries from 2018 to 2024. Data were analyzed using the Miles & Huberman interactive model. Results and Discussion: The findings indicate that digital transformation improves responsiveness through real-time complaint channels and 24/7 services. Inclusivity requires integrating offline services (assisted digital) and providing access at public facilities to reach persons with disabilities, the elderly, and citizens without devices. Sustainability is achieved through paper efficiency, reduced physical mobility, and strengthened data security systems. The main challenges are application fragmentation and bureaucratic resistance. Collaborative strategies between government, civil society, and the private sector, along with business process simplification, are key to success. Conclusion: Technology is merely a tool- responsive, inclusive, and sustainable public service transformation can only be achieved if accompanied by changes in bureaucratic culture, adaptive regulations, and guaranteed equitable access. Governments need to shift the paradigm from e-government to inclusive digital governance. Keywords: digital transformation, inclusive public service, responsive government, bureaucratic sustainability, adaptive governance Share Link | Plain Format | Corresponding Author (Yanto Heryanto)

79	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-22
Mapping the Evolution of Public Trust Research in Digital Governance: A Bibliometric Analysis of Scopus Publications (2011-2026) Riska Sarofah, Fitriyani Yuliawati, Budi Nugraha, Adhy Andriwiguna, Triananda Genedin Department of Political Sciences, Universitas Siliwangi Abstract Public trust has become a fundamental pillar in ensuring the effectiveness and legitimacy of digital governance initiatives. As governments increasingly adopt digital technologies to improve public service delivery, transparency, accountability, and citizen engagement, scholarly interest in trust within digital governance has grown substantially. This study aims to map the intellectual structure, research evolution, and emerging trends of research on public trust in digital governance. A bibliometric analysis was conducted using 290 articles indexed in the Scopus database and published between 2011 and 2026. Biblioshiny and VOSviewer were employed to analyze publication trends, citation patterns, influential sources and countries, collaboration patterns, and thematic developments. The findings demonstrate a substantial increase in scientific production, particularly in the most recent years, indicating growing scholarly attention to public trust in digital governance. Citation analysis indicates that influential research is strongly associated with trust, technology acceptance, digital service adoption, and information systems. Keyword co-occurrence analysis identifies e-government, trust, digital governance, transparency, public trust, public administration, and digital transformation as central themes.These findings indicate that public trust research has evolved from a technology-adoption perspective toward a broader governance perspective. This study contributes by mapping the intellectual development of the field and identifying directions for future research on trust-centered and citizen-oriented digital governance. Keywords: Public Trust- Digital Governance- E-Government- Digital Government- Transparency- Accountability- Digital Transformation Share Link | Plain Format | Corresponding Author (Riska Sarofah)

80	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-32
Digital Governance in Indonesian Ports: Coordination, Clearance, and Coastal Resilience Muhammad Subhan (a*), Mohammad Nurul Huda (a) a) Faculty of Social and Political Science, Universitas Diponegoro, Indonesia Abstract As an archipelagic nation with dense maritime mobility and coastal communities whose livelihoods depend on the movement of goods, vessels, and marine resources, Indonesia^s port digitalization efforts should not be understood solely as a technical shift towards paperless services. Port digitalization in Indonesia must address governance challenges rooted in its archipelagic geography, institutional complexity, and the livelihoods of coastal communities. This study examines how inter-agency coordination shapes digital port governance in Indonesia, particularly regarding maritime licensing, logistics efficiency, and coastal resilience. Therefore, a universal model of digital transformation from developed port countries cannot be adopted in Indonesia, given Indonesia^s own institutional realities, which have overlapping mandates among port authorities, Customs, Immigration, quarantine, security agencies, and port operators, as well as varying levels of digital readiness. Existing studies show that port digital transformation depends not only on technology but also on inter-organizational collaboration, regulatory adaptability, and trust among autonomous actors. This is particularly relevant for ports in developing countries, where fragmented systems and legacy procedures often limit the benefits of digitalization. Using a qualitative case study approach, this paper focuses on customs clearance processes at ports in Java, a strategic maritime corridor. Data were collected through policy and document analysis, semi-structured interviews with port stakeholders, and institutional mapping of customs procedures. The study asks how digital systems mitigate or reproduce administrative fragmentation, how coordination failures impact logistics costs and waiting times, and how more integrated port governance can support coastal sustainability and resilience. The paper argues that digital port governance in Indonesia is measured not only by the existence of paperless platforms or procedures, but also by the extent to which such systems create shared data, reduce repetitive verification, strengthen accountability, and protect coastal interests. Studies in Indonesia on integrated fishing ports demonstrate that information systems can support port governance that is oriented toward the economy, the environment, and society when embedded in local institutional needs. At the same time, the literature on port digitalization warns that incompatible systems, mountains of data, and weak stakeholder interactions can reproduce inefficiencies rather than solve them. This study contributes to the debate on digital governance by offering an Indonesia-centric reading of port reform: digitalization becomes meaningful only when it strengthens interagency coordination, reduces logistical uncertainty, and supports the resilience of coastal areas at the forefront of maritime development. Keywords: digital port governance- interagency coordination- maritime customs- logistics efficiency- coastal resilience- Indonesia Share Link | Plain Format | Corresponding Author (Muhammad Subhan)

81	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-37
How Officers^ Understanding and Resource Availability Shape the Institutionalization of Public Information Openness in Virtual Spaces: Evidence from the Pematangsiantar Class IIA Narcotics Prison, Indonesia EKA PUTRA BUDYANDA JANI UNIVERSITAS TERBUKA Abstract Although digital transparency initiatives have expanded across public organizations, little attention has been paid to how transparency becomes institutionalized under resource constraints. This study examines how officers^ institutional understanding and resource availability shape the institutionalization of digital public information disclosure at the Pematangsiantar Class IIA Narcotics Prison, Indonesia. Using an explanatory sequential mixed-method design, quantitative data were collected through a structured assessment of six correctional officers and followed by interviews with three key informants representing organizational leadership and service users. Descriptive results indicate that officers^ institutional understanding (94.4%) is very high, institutionalization outcomes (89.6%) are also very high, while resource availability remains moderate (64.2%). Qualitative evidence confirms that transparency practices have become institutionalized despite limitations in infrastructure, budget, human resources, and organizational structure. The findings indicate that officers^ institutional understanding plays a more decisive role than organizational resources in sustaining digital transparency practices. These findings provide the basis for a Resource-Constrained Digital Institutionalization Model, extending Institutional Theory by explaining how officers^ institutional understanding enables institutional agency that sustains transparency practices despite limited organizational resources. Keywords: public information openness- digital governance- institutionalization- digital transformation- correctional administration. Keywords: public information openness- digital governance- institutionalization- digital transformation- correctional administration Share Link | Plain Format | Corresponding Author (EKA PUTRA BUDYANDA JANI)

82	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-48
Navigating Good and Responsible Governance of Personal Data in the Digital Age Nur Komala (a*) Umul Khair (b*) Yefrianto (c)* Lina Maulidiana (d)* Researcher/Academic Sekolah Tinggi Ilmu hukum Putri Maharaja Payakumbuh Universitas Taman Siswa Universitas Bandar Lampung Abstract The phenomenon of personal data breaches has become a public controversy, leading to overlapping policy jurisdictions and a passing of the buck- therefore, this study attempts to navigate these issues to safeguard the integrity of personal data security in the digital age. It employs a normative qualitative research design with a descriptive qualitative approach, utilizing both legal and conceptual frameworks. There are two research: how to navigate good governance with regard to personal data and how can minimize the challenges of good governance regarding personal data amid the rapid pace of the digital age?. The conclusion of this study is that responsible governance guided by a code of ethics and moral and professional standards will create a resilient personal data security system that is difficult to hack. This is achieved by continuously striving to improve the system through periodic security enhancements, such as strengthening regulations, upgrading facilities and infrastructure, tightening data security protocols, and ensuring that human resources are skilled and competent all carried out transparently, accountability, and efficiencyall of which are accessible to the public. Responsibility cannot be shifted to other parties- instead, issues must be resolved internally within the organizations own structural framework, using regulations as a reference to define the institutions position and its specific duties and functions, thereby establishing its own measurable and well directed course of action. Keywords: Navigation, Governance, Government, Personal Data, Digital Age Share Link | Plain Format | Corresponding Author (Nur Komala (a*), Umul Khair (b*), Yefrianto (c*))

83	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-53
Legal Governance of Indonesia^s Digital Population Identity: Data Protection and Public Trust Septiawan Ardiputra Universitas Siber Muhammadiyah Abstract This study analyzes personal data protection in the administration of Digital Population Identity (IKD) as part of Indonesia^s Electronic-Based Government System (SPBE) governance and its implications for public trust. The main problem addressed in this study lies in the expansion of the state^s capacity to collect, verify, integrate, and exchange population data through identity digitalization, while legal and institutional safeguards for personal data protection remain dispersed across various regulatory regimes. This study employs normative legal research using statutory and conceptual approaches. Legal materials and supporting documents are qualitatively analyzed through systematization, interpretation, and prescriptive reasoning. The findings show that the legal architecture of IKD has connected the dimensions of constitutional rights, population administration, digital government, electronic system administration, and personal data protection. However, several governance gaps remain in relation to purpose limitation, data minimization, transparency, access control, interoperability, inter-agency accountability, audit mechanisms, incident notification, and citizens^ rights recovery. This study proposes the Accountable Digital Identity Governance model as an IKD governance framework based on legality, transparency, security, accountability, oversight, and citizens^ rights recovery. Personal data protection should therefore be positioned as a constitutional prerequisite for legitimate and trustworthy digital government. Keywords: personal data protection- Digital Population Identity- Electronic-Based Government System- accountability- public trust Share Link | Plain Format | Corresponding Author (Septiawan Ardiputra)

84	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-85
Responsible Governance for Anti-Corruption Oversight: Evidence from Indonesia^s APIP-APH MoU Ari Setyawati (a), Milwan (b) (a) Open University of Indonesia/Doctoral Student (b) Open University of Indonesia/Academic Advisor Abstract Responsible governance has become a critical foundation for strengthening collaborative anti- corruption oversight by promoting transparency, accountability, and public trust in public administration. In Indonesia, the 2023 Memorandum of Understanding between the Ministry of Home Affairs, the Attorney General^s Office, and the National Police introduced a collaborative oversight mechanism involving the Government Internal Supervisory Apparatus (APIP) and law enforcement agencies to coordinate the handling of reports on regional governance. This article aimed to critically examine whether the institutional design of this collaborative oversight framework reflects the principles of responsible governance. Existing studies have primarily focused on legal compliance, institutional roles, and coordination effectiveness, while limited attention has been given to institutional coherence and governance quality. This study employed a qualitative critical institutional analysis based on policy document analysis. The analysis was guided by Good Governance as the overarching governance perspective, Collaborative Governance as the middle-range theory, and Responsible Governance as the analytical framework, supported by Institutional Analysis and Policy Coherence. The analysis indicated that although the collaborative framework strengthened inter-agency coordination, it had not fully ensured institutional coherence, collaborative accountability, legal coherence, and public trust. The article recommended the development of a Responsible Collaborative Governance Framework for Anti-Corruption Oversight to harmonize institutional arrangements, strengthen collaborative accountability, and improve governance quality in Indonesia^s anti-corruption oversight. Keywords: accountability- anti-corruption oversight- collaborative governance- responsible governance- transparency. Share Link | Plain Format | Corresponding Author (ari setyawati)

85	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-88
Constitutional Accountability of Digital Social Welfare Programs in Indonesia: A Constitutional Law and Social Justice Perspective Firdaus Ayu Palestina, Heru Dwi Herbowo, Blessing C Shanduka, Tolotsoa Fitahiana Ralaimbita, Fernaldy Aditya Yanuar Law Study Program, Faculty of Law, UPN Veteran Jawa Timur Social Welfare Study Program, Faculty of Social and Political Sciences, Wijaya Kusuma University Surabaya Abstract The digital transformation of social welfare administration encouraged the Indonesian government to develop several data-based systems, including the Integrated Social Welfare Data (Data Terpadu Kesejahteraan Sosial/DTKS), the Social Welfare Information System Next Generation (SIKS-NG), and various digital social assistance services. This digitalization improved efficiency, transparency, and targeting accuracy, yet it also generated new problems such as exclusion errors, inclusion errors, digital divides, personal data breaches, and weak grievance mechanisms that potentially undermined citizens^ constitutional rights. This study aimed to analyze the constitutional accountability of Indonesia^s digital social welfare programs from the perspectives of constitutional law and social justice, and to formulate an accountability model relevant to a digital welfare state. The study employed normative legal research using statutory, conceptual, and case approaches. Legal materials were analyzed qualitatively through legal interpretation and prescriptive analysis. The findings revealed that the digitalization of social welfare in Indonesia had not yet fully complied with the principles of constitutional accountability, as unequal access, weak grievance mechanisms, and inadequate protection of beneficiaries^ personal data persisted. The principles of the rule of law, equality before the law, constitutional rights, and good governance were not entirely fulfilled, which in turn hindered the achievement of social justice in terms of redistribution, recognition, and representation. This study recommended strengthening the legal framework, public participation, and independent oversight mechanisms to ensure constitutional accountability in the governance of digital social welfare. Keywords: Constitutional Accountability- Constitutional Law- Digital Governance- Digital Social Welfare- Social Justice. Share Link | Plain Format | Corresponding Author (Heru Dwi Herbowo)

86	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-114
Constitutional Interpretation on Secondary Use of Personal Data in Digital Governance Sajida Humaira1, Azam Azizi Rahman2 1 Universitas Terbuka 2 Universitas Islam Internasional Indonesia Abstract The development of digital technology had led governments and private sector entities to collect and process increasing amounts of personal data to support digital services and innovation. While these developments offered many benefits, they also increased the risk of the secondary use of personal data, whereby data collected for one purpose were subsequently used for different purposes. Such practices could affect the right to privacy and the protection of personal data. As one of the core principles of personal data protection, the purpose specification principle was intended to ensure that personal data were used only for the purposes for which they were originally collected. However, existing discussions had largely treated this principle as an administrative compliance requirement, with limited attention to its role in protecting constitutional rights. This paper examined how constitutional values could inform the interpretation of the purpose specification principle in regulating the secondary use of personal data. The research adopted a normative legal methodology using statutory, conceptual, and constitutional approaches. To provide context, the paper also drew selectively on developments in several jurisdictions concerning the relationship between personal data protection and constitutional rights. This paper argued that the purpose specification principle should be understood as an operational legal principle whose interpretation should be guided by constitutional values. A rights-based interpretation of the principle provided a basis for assessing the legitimacy of the secondary use of personal data by both public and private actors, while supporting the protection of constitutional rights in an increasingly digital society. Keywords: Constitutional Interpretation, Purpose Specification Principle, Personal Data Protection Share Link | Plain Format | Corresponding Author (Sajida Humaira)

87	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-129
Governance innovation in public service delivery at the Department of Tourism and Creative Economy of Makassar City Nuddin, Yuliana A, Zaenal Akhmad, Nurkadarwaty, Mardihang, Rosmini Universitas Pejuang RI Makassar Abstract This study aims to examine governance innovation in public service delivery at the Department of Tourism and Creative Economy of Makassar City. The research was conducted at the Department of Tourism and Creative Economy of Makassar City. The type of research employed in this study is descriptive research. To obtain and collect the secondary and primary data required, the researcher utilized data collection techniques consisting of field studies and library research. The collected data were processed and analyzed using descriptive analysis techniques. The results of the study indicate that the governance innovation implemented by the Department of Tourism and Creative Economy of Makassar City to improve public services is carried out through intensive capacity-building programs that are expected to generate positive implications. The capacity-building processes undertaken include career development and work performance enhancement, improvement of basic competencies to support formal education for government personnel, education and training programs for staff development, enhancement of employee motivation, and efforts to strengthen discipline among civil servants within the Department of Tourism and Creative Economy of Makassar City. Various factors, both internal and external to individual employees, influence their performance levels. Limited competencies and motivation result in inadequate knowledge and skills, which in turn contribute to the relatively poor performance of government personnel. Keywords: Governance Innovation- Public Service- Human Resource Development- Employee Performance Share Link | Plain Format | Corresponding Author (Nuddin Nur)

88	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-134
Policy Calibration and Riverside Residents^ Acceptance of the Karang Mumus River Normalization Policy in Samarinda Dyah Kuntorini Dwi Angreni1*,Lara Ayu Lestari2, Nayla Amalia Pangestu3 Public Administration Study Program, Faculty of Social and Political Sciences, Mulawarman University, Indonesia Abstract This study aims to analyze the effect of policy calibration accuracy on the acceptance of riverside residents of the normalization of the Karang Mumus River in Samarinda City and to identify gaps between support for general flood control principles and acceptance of policy details. The study employs a quantitative approach with an explanatory survey design and cross-sectional data collection. The sample consists of 379 riverside residents in the subdistricts of Sungai Pinang Luar, Pelita, and Temindung Permai. Data were collected using a five-point Likert scale questionnaire and analyzed using Partial Least Squares-Structural Equation Modeling through a two-stage approach. Policy calibration accuracy is shaped by the dimensions of location and target, design and scale, timing and stages, social arrangements, and post-normalization functions. Based on the data, the results indicate that policy calibration accuracy has a positive and significant effect on public acceptance (&#946- = 0.601- t = 20.238- p < 0.001) and is able to explain 36.1% of the variation in acceptance. Social arrangements make the largest relative contribution in shaping policy calibration accuracy. In addition, support for the general principle of flood control averages higher than acceptance of normalization details, indicating a principle-policy gap. These findings emphasize that the success of normalization is determined not only by technical accuracy, but also by information transparency, resident engagement, fair impact management, and certainty over post-normalization use of the riverside. Keywords: policy calibration- public acceptance- principle-policy gap- river normalization- PLS-SEM- Share Link | Plain Format | Corresponding Author (Dyah Kuntorini Dwi Angreni)

89	Responsible Governance in the Digital Era: Navigating Transparency, Accountability, and Public Trust (E-Governance- Digital Governance- Transparency- Accountability)	ABS-137
How Officers^ Understanding and Resource Availability Shape the Institutionalization of Digital Public Information Disclosure in Pematangsiantar Class IIA Narcotics Prison, Indonesia EKA PUTRA BUDYANDA JANI UNIVERSITAS TERBUKA Abstract Although digital transparency initiatives have grown across public organizations, the attention paid to how transparency becomes institutionalized under resource constraints has been minimal. This study examines how institutional understanding and the availability of officer resources shape the institutionalization of digital public information disclosure in the Class IIA Narcotics Prison Pematangsiantar, Indonesia. Using a sequential mixed method design that describes, quantitative data was collected through a structured assessment of six correctional officers and followed by interviews with one person representing the organization^s leadership, and one hundred and seven informants representing service users. The descriptive results showed that the institutional understanding of officers (94.4%) was very high, the results of institutionalization (89.6%) were also very high, while the availability of resources remained moderate (64.2%). Qualitative evidence confirms that transparency practices have become institutional, despite limitations in infrastructure, budgets, human resources, and organizational structures, and informant communities confirm their expectations for transparency. The findings show that officials^ institutional understanding plays a more decisive role than organizational resources in maintaining digital transparency practices. These findings form the basis for the Resource-Constrained Digital Institutionalization Model, which expands on Institutional Theory by explaining how officials^ institutional understanding allows institutional agencies to maintain transparency practices despite the organization^s limited resources. Keywords: digital- governance- government- information- institutionalization. Share Link | Plain Format | Corresponding Author (EKA PUTRA BUDYANDA JANI)

90	Strategic Communication in the Digital Sphere: Cultivating Civic Trust through Data-Driven Approaches (Digital Communication- Public Communication Strategy- Civic Trust)	ABS-6
Brand Trust in the Sore Istri dari Masa Depan and HMNS Campaign Afifatul Azizah (a*), Destyo (b) a) Department of Communication Science, Faculty of Law Social and Political Sciences, Universitas Terbuka, Tangerang Selatan, Indonesia afifatulazizah98[at]gmail.com b) Department of Communication Science, Faculty of Social and Political Sciences, Universitas Pembangunan Nasional Veteran Jawa Timur, Surabaya, Indonesia Abstract The rise of film brand collaborations in Indonesia offers insights into the use of cinematic narratives as strategic communication tools in digital marketing. A notable example is the partnership between the film Sore Istri dari Masa Depan and fragrance brand HMNS, which attracted over three million viewers and sold 8,000 limited edition fragrance units shortly after its July 2025 launch. While traditional neuromarketing studies often relied on expensive biometric tools, this research utilized a psychometric approach to explore narrative transportation and emotional response as predictors of brand trust. This study addressed three key research questions, namely the influence of narrative transportation on brand trust, the influence of emotional response on brand trust, and the mediating role of emotional response in the relationship between narrative transportation and brand trust. A quantitative survey method collected data through an online questionnaire using purposive sampling, targeting 200 respondents who had watched the film and were exposed to the HMNS and Sore digital campaign. The findings are anticipated to enhance literature on neuromarketing, strategic communication, and digital branding by illustrating that psychometric instruments can effectively operationalize neuromarketing constructs without biometric tools, offering valuable insights for communication professionals on how emotionally engaging cinematic narratives foster brand trust in digital discourse. Keywords: brand trust, digital communication, emotional response, narrative transportation, neuromarketing Share Link | Plain Format | Corresponding Author (Afifatul Azizah)

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