Factors Influencing the Tendency to Share Knowledge in the Digital Era: A Literature Review Purbasari Suryaning Putri, Rosihan Ari Yuana
The Faculty of Teacher Training and Education Sebelas Maret University Indonesia
Abstract
Knowledge sharing through social media platforms and virtual communities has become commonplace in the modern digital era and significantly influences how work, learning, and innovation are conducted in various sectors. Identifying the factors that influence knowledge sharing can provide new insights, and strategies can be developed to improve collaboration, innovation, and effectiveness in various fields. In addition, it facilitates the creation of social media platforms that are more effective and beneficial to the community. This study uses a Systematic Literature Review (SLR) to answer research questions concerning the factors that influence a person^s tendency to share knowledge and the specific social media platforms that are used to share knowledge. A total of 41 articles were selected for use as literature- these comprised the most recent articles and all were published in the last five years. The findings show that motivational factors or intentions are the most common factor influencing a person^s tendency to share knowledge. Social factors such as the influence of close people, the nature of group composition, and social capital were also identified. Personality factors additionally impact a person^s willingness to share knowledge. The research further explores several studies identifying the social media platforms that are used to share knowledge. The study results indicate that social media platforms such as social networking sites and virtual communities can be helpful sources for understanding knowledge-sharing behavior.
Keywords: Knowledge Sharing, Social Media, Education, SLR