Communication Experiences of Students with Hearing Impairments in Online and Offline Learning and Its Implications for the Development of More Accessible Blended Learning: A Comparative Analysis
Murni Winarsih, Mayasari Manar

Universitas Negeri Jakarta

Abstract

This study aims to compare the communication experiences of students with hearing impairments in online and offline learning and explore their impact on the development of more accessible blended learning. The method used in this study was a descriptive qualitative approach, collecting data through an online survey of 15 students with hearing impairments at the university. The data analysis technique used was thematic analysis, which aimed to identify patterns in experiences, challenges, and strategies used to adapt to this form of learning.
The results of this study indicate that online lectures offer significant advantages in terms of communication access through technological features such as chat, captioning, subtitles, and written materials. These features facilitate students with hearing impairments in better understanding lectures independently without having to rely entirely on verbal interaction. However, the lack of in-person interaction and the possibility of technical glitches remain barriers to online education. On the other hand, while face-to-face learning provides opportunities for deeper social interaction and facilitates direct explanations, it also faces communication challenges such as lecturer^s speaking speed, distance, lack of visual support, and inconsistent use of communication aids.
These findings indicate differences in communication experiences between online and offline learning methods for students with hearing impairments. Therefore, developing accessible blended learning is a strategic solution by combining the advantages of both methods. Maximizing the use of text- and visual-based technology in online learning, as well as increasing awareness and implementation of inclusive communication in offline learning, are crucial aspects in creating a more adaptive and inclusive learning environment. This research contributes to the creation of learning models that focus on the needs of students with special needs, particularly in improving communication quality in higher education contexts.

Keywords: communication experiences- students with hearing impairments- online and offline learning- accessible blended learning- comparative analysis

Topic: Distance dan Blended Learning