AN EVALUATIVE STUDY ON THE PERFORMANCE OF E-LEARNING IN ENHANCING HUMAN RESOURCES COMPETENCE IN PUBLIC SECTOR LOGISTICS
Mashudi (a*), Luluk Fauziah (a), Edy Rahardja (a)

a) Vocational School of Diponegoro University, Semarang, Indonesia

Abstract

Currently, advancements in digital technology have encouraged the public sector to adopt e-learning as a training method for civil servants (ASN), particularly in public logistics management. However, the effectiveness of e-learning in enhancing ASN^s technical competencies in logistics still requires improvement, especially due to the lack of interactivity and the weak correlation between training materials and real-world job tasks. This study aims to evaluate the effectiveness of e-learning in improving human resource competencies in public sector logistics while identifying weaknesses in e-learning-based training systems. By employing a descriptive evaluative approach based on a literature review, this research synthesizes various studies related to e-learning-based logistics training published in the past six years. The key findings reveal that while e-learning offers flexibility, it has limitations in terms of interactivity and relevance to fieldwork. Furthermore, the blended learning approach, which integrates online training with face-to-face sessions, has been found to be more adaptable and effective in enhancing ASN^s technical competencies. The contribution of this research lies in the development of a blended learning model that is more relevant to the needs of the public logistics sector and provides practical guidance for shaping more efficient and demand-driven ASN training policies.

Keywords: e-learning, human resource competence, public logistics, training evaluation, government sector.

Topic: Human resources management