BARRIERS TO COMMUNICATION IN EMERGENCY ROOM BETWEEN NURSE AND PATIENT^S FAMILY IN DOLOKSANGGUL HOSPITAL Evi Aisyah, Meisuri, Fauziah Khairani Lubis
State University of Medan
Abstract
The objective of this study was to describe of barriers to communication in emergency room between nurse and patient^s family in Doloksanggul hospital. This research was conducted by using descriptive qualitative research. The data of this study were utterances in conversation between nurse and patient^s family in Doloksanggul hospital. Participant observation technique was performed to collect the data. The results showed that (1) To explain the reasons for communication barriers occuring. The data of this study was obtained from interview of conversation between nurses and patients^ family. Then, the dominant type is related to psychological barriers. From the analyzed realization types of barriers to communication it was found that environmental, culture factors, and miscomunication are the causes of barriers to communication occurred in Hospital at Doloksanggul.
