Does Implementation of Balanced Scorecard (BSC) affect Performance of MSMEs? Islamic Work Ethics as Moderating Variable
Sukran, Hamida, Erwin

Fakultas Ekonomi dan Bisnis Universitas Airlangga
Fakultas Ekonomi dan Bisnis Islam IAIN Palopo
Fakultas Ekonomi dan Bisnis Universitas Gadjah Mada

Abstract

MSMEs sector is one sector that plays a very important role in economic recovery. It is very important for every MSMEs owner to improve the company^s performance so that they can expand their business in the future. In improving the performance of SMEs, it is necessary to implement the Balanced Scorecard (BSC) using four perspectives, namely finance, customers, internal business processes, and learning and growth. The application of the BSC alone is not enough to improve the performance of MSMEs, so a work ethic in Islam is needed to be able to strengthen the performance of MSMEs. Therefore, this study aims to determine (1) the effect of BSC on the performance of MSMEs, (2) the effect of BSC on the performance of MSMEs which is moderated by Islamic work ethics. The type of research used is quantitative research with the MRA (Moderated Regression Analysis) method. The data collection techniques using a questionnaire. The sampling technique is Purposive Sampling where the MSMEs actors in Palopo City are 100 respondents. The results show that (1) the application of the BSC affects the performance of MSMEs, (2) the Islamic work ethic is able to strengthen the BSC relationship with the performance of MSMEs. The suggestion of this research is that MSMEs owners can apply BSC with an Islamic work ethic so that they can improve company performance and be able to expand market share.

Keywords: Balanced Scorecard, Islamic work Ethics, MSMEs

Topic: Islamic entrepreneurship and sociopreneur